Little Journey

Full-stack Engineer

• Work with Product and Design to understand user and business problems, challenge assumptions and help decide what is worth solving
• Design and break down complex solutions across user journeys, APIs, data, architecture, security, failure modes and operational impact
• Create diagrams and lightweight technical documentation
• Develop clear, staged or phased technical approaches
• Build across frontend, mobile, APIs, services and data models
• Own testing, deployment, observability, production support and incident learning
• Review designs and code, share knowledge and improve engineering practices
• Report to the Engineering Manager within the product squad
• Collaborate in a small, autonomous product squad and broader engineering team

Senior Fullstack Software Engineer

Manager

• Own end-to-end client delivery from Statement of Work handover through implementation and closure
• Manage multiple concurrent clinical trial implementations and site activations
• Translate Statements of Work into delivery plans covering milestones, dependencies, risks, resourcing, and change control
• Maintain delivery artefacts and delivery status reporting
• Coordinate cross-functional and operational dependencies, including compliance and operational readiness
• Serve as the primary day-to-day contact for client stakeholders
• Build relationships with senior stakeholders and manage expectations
• Advocate for customer needs internally with Product, Engineering, and other teams
• Establish effective synchronous and asynchronous ways of working and unblock issues
• Drive site activation and adoption, including site training, onboarding, and launch activities
• Monitor post-activation performance and deliver targeted interventions
• Capture customer and site feedback and translate insights into improvements
• Identify delivery risks, develop mitigations, and manage escalations
• Improve delivery processes, templates, and tooling
• Lead or contribute to cross-functional initiatives improving delivery quality, efficiency, or scalability

Senior Delivery Manager

Content Manager

• Lead and evolve content strategy across Little Journey and Trial Flow
• Align content priorities with participant needs, product goals and business priorities
• Drive a commercially sustainable approach to content, maximising reuse and efficient adaptation
• Define content principles, guidelines, guardrails, standards, governance and approval processes
• Evolve educational, support, coping and product UI content experiences
• Identify opportunities for content to improve participant outcomes, product engagement and customer value
• Develop AI-assisted content generation and iteration workflows with quality controls and clinical validation
• Own end-to-end Content Delivery, including generation, expert review, publishing, versioning and archival
• Balance participant, clinical, product and commercial requirements
• Improve content processes, tooling, automation and reuse for efficiency and scalability
• Be accountable for localisation capability, quality, scalability and cost-effectiveness
• Line manage and develop the Content Co-ordination Manager and Localisation Manager
• Work with client stakeholders to align plans, manage feedback and resolve content issues
• Commission and oversee freelancers and external contributors
• Collaborate with Product, Delivery, Clinical, Design, Discovery, Commercial and other stakeholders
• Define content effectiveness and operational metrics and connect content performance to company and product metrics
• Use participant feedback, behavioural data, operational insights and stakeholder input to prioritise improvements
• Report to the CPO within the Product team

Senior Fullstack Software Engineer

Senior Delivery Manager

Senior Product Content Manager