Liva Healthcare

Head of Department

• Design digital care pathways from clinical evidence and national guidance
• Decide which care steps require a prescriber, dietitian or coach and which can be delivered through content or automation
• Lead medicated weight management design from screening through planned discontinuation
• Design patient engagement approaches for starting, continuing and returning to programmes
• Set governance rules for AI coaching and route clinical questions to clinicians
• Build standard pathway blueprints that clients can deploy without bespoke builds
• Define outcomes data demonstrating value to commissioners and clients
• Shape and build the new programmes function
• Lead content and behavioural specialists and grow the function
• Work with internal and external stakeholders on delivery and product decisions
• Report to the VP Operations and present to the executive team

Explore Head of Programmes at Liva Healthcare. Review requirements and application details.

Head of Programmes

Operations

• Set controls to identify contract risk early and trigger recovery before a breach
• Set cost per programme, patient, and service
• Run the Service Operations budget roll-up
• Deliver cost improvements through automation, smarter support, and better utilisation
• Own the transformation roadmap
• Test the operating model against growth scenarios and decide when to add capacity or layers
• Design and run the playbook for taking new markets, contracts, and acquisitions from mobilisation to business as usual
• Lead operational due diligence and integration for acquisitions or mergers
• Line manage Customer Operations Leads
• Act as Chief of Staff across Service Operations
• Resolve cross-functional conflict so teams own shared outcomes
• Lead response to platform outages, supply shortages, and missed submissions
• Ensure learning from operational incidents
• Sit on the Leadership Team and report directly into the Executive

Explore Director of Service Operations at Liva Healthcare. Review requirements and application details.

Open roles

Head of Programmes

Director of Service Operations