Macquarie Technology Group

Performance Marketing

• Develop and execute demand generation strategies supporting business growth, increasing market visibility, and generating a consistent pipeline of qualified leads
• Report directly to a Group Executive
• Lead end-to-end delivery of multi-channel campaigns, including ABM, events, thought leadership, and digital campaigns focused on acquisition, engagement, and lead conversion
• Collaborate with Sales, Channel, and Product stakeholders to build campaigns aligned with shared business objectives and priorities
• Participate in campaign kick-off meetings and go-to-market planning, contributing insights on timing, tactics, and audience segmentation
• Ensure seamless lead handoff and alignment with Sales teams, including clarity around lead qualification criteria and campaign intent
• Support campaign tools and platforms such as Salesforce so activity is tracked, attributed, and actionable by Sales
• Improve campaign efficiency and effectiveness through creative testing, targeting refinements, and new channel opportunities

Demand Generation Manager

Consultant

• Resolve complex customer billing enquiries and disputes while delivering a high standard of customer service
• Investigate billing issues end to end by analysing invoices, contracts, pricing, account information and billing data
• Determine appropriate outcomes and communicate them clearly to customers and internal stakeholders
• Collaborate with Credit, Account Management, Service Delivery, Sales, suppliers and carriers
• Identify root causes behind recurring billing issues and help prevent their recurrence
• Improve processes, reporting and ways of working
• Leverage AI and modern technology to make billing resolution smarter and more efficient
• Support Macquarie Technology Group’s business and government customer base
• Contribute directly to customer experience and NPS

Demand Generation Manager

Billings Consultant