MAPEI USA

Field Engineer

• Assemble, install, calibrate, and maintain dispenser equipment, including electrical and mechanical components
• Perform preventive and emergency repairs to ensure uptime and reliability
• Assist customers with proper use and maintenance of equipment
• Maintain service logs and equipment inventory, and ensure parts availability
• Coordinate with supervisor to plan efficient installation and service schedules
• Partner with Sales Representatives to build and maintain professional customer relationships
• Support product demand and service needs through timely, quality interactions
• Call in delivery orders as needed and respond promptly to customer requests
• Plan and schedule daily, weekly, and monthly service work
• Execute equipment ordering, expense reports, calibration tracking, and compliance documentation
• Follow company policies, work procedures, and safety regulations
• Perform other duties as assigned

Field Service Technician – Dispenser, Concrete Admixtures

Business Development Rep

• Execute strategic sales and business development plans to drive profitable growth across assigned markets, product lines, and regions
• Identify, develop, and track project opportunities; influence specifications and position MAPEI solutions early in the project lifecycle
• Build and maintain relationships with AEC firms, design professionals, contractors, distributors, owners, and public authorities
• Partner with Sales Representatives to deliver presentations, product demonstrations, and consultative technical solutions
• Conduct market analysis to identify customer needs, industry trends, and competitive positioning
• Support product launches and go-to-market strategies with Product Line Management and R&D
• Provide technical support through client education, jobsite visits, applicator training, and industry presentations (AIA/PDH)
• Expand networks of engineers, contractors, and industry influencers to increase market penetration and product specification
• Represent MAPEI at trade shows, industry events, and professional associations
• Collaborate cross-functionally to align strategy, share insights, and drive business results
• Adhere to MAPEI policies, safety rules, work procedures, BMS procedures, and applicable EHS requirements
• Perform other related duties as assigned

Field Service Technician – Dispenser, Concrete Admixtures

Business Development Leader, Structural Strengthening