mcfa

Operations

• Design and roll out processes and standards to build a repeatable operating system
• Run the processing pipeline end to end, including intake, estimation, QA, and delivery
• Hit throughput and quality targets as volume grows
• Manage and grow a distributed operations team, including hiring, training, capacity planning, and performance management
• Manage and analyze operational data to identify bottlenecks, time sinks, rework, and quality escapes
• Run team experiments, measure process changes, and retain effective improvements
• Work with Product and Engineering to convert operational pain points into prioritized tickets
• Verify that product fixes are implemented effectively
• Own onboarding of new client requirements so estimators do not re-derive preferences for each plan

Operations Manager

Land Surveyor

• Support field and office survey operations across New York and New Jersey under the direction of the Professional Land Surveyor and Survey Manager
• Assist field crews with boundary, topographic, ALTA/NSPS, right-of-way, utility, construction, and as-built surveys
• Operate GPS units, robotic total stations, terrestrial scanning equipment, and UAV data collection tools where applicable
• Process and reduce field data
• Assist with drafting base maps, plats, exhibits, and survey drawings in CAD, including AutoCAD/Civil 3D
• Support preparation of survey calculations, legal descriptions, and supporting documentation under PLS review
• Research and review deeds, plats, easements, title reports, and legal descriptions
• Maintain field notes, equipment logs, and project files according to company quality control procedures
• Coordinate with the Survey Manager and PLS on project scheduling, deliverable timelines, and site logistics
• Support construction staking and construction support services as assigned
• Assist with equipment calibration, maintenance, and inventory management
• Collaborate with engineering, environmental, and construction management teams on multidisciplinary projects

Operations Manager

Land Surveyor Technician