MeshyAI

Product Marketing

• Support the planning and execution of online and in-person B2B and B2C events, including community meetups, workshops, webinars, and trade shows
• Help coordinate brand activations and experiential moments for creators and customers
• Manage event logistics, including venues, vendors, registrations, swag, and on-site setup
• Engage attendees before, during, and after events; capture leads and feedback
• Track event results and share learnings with the team
• Research and build targeted prospect lists across gaming, 3D printing, e-commerce, and education
• Support outbound outreach through LinkedIn and email, including drafting messages and managing follow-ups
• Qualify early interest and hand off warm leads to the sales team with clear context
• Keep prospect and outreach data organized and up to date in CRM and other tools
• Support additional GTM projects, including light content support when relevant

GTM Intern

Marketing

• Own the strategy, planning, and execution of Meshy’s North America field marketing program, from small executive gatherings to large industry events
• Build and maintain relationships across the gaming, 3D, and AI ecosystem, including studios, creators, investors, and industry organizations
• Represent Meshy at industry events and create opportunities for leadership-team engagement with the market
• Partner with Sales to align field programs with business priorities and translate engagement into commercial outcomes
• Track, measure, and report on program impact
• Build the processes, vendor relationships, and team needed to scale the program over time
• Work closely with Growth, Sales, and Partnerships teams
• Report directly to the VP of Growth

Field Marketing Lead

Communications

• Own company positioning, brand architecture, core messaging, and long-term narrative
• Translate technical AI and 3D capabilities into clear, credible, memorable stories
• Establish a consistent voice across the website, product launches, funding announcements, founder talks, employer brand, customer stories, and sales collateral
• Develop executive narrative with founders and leadership, including keynotes, interviews, points of view, and industry agenda-setting
• Lead major product launches and brand campaigns from creative concept through shipped content
• Create a reusable messaging framework adopted by Growth, Sales, BD, PR, and Product
• Demonstrate industry impact through customer, creator, studio, and partner stories
• Write and shape the company’s positioning and narrative as a founding brand leader

Founding Brand & Communications Lead

Customer Support

• Handle user issues including general product questions, product bugs, feature requests, and billing matters
• Make independent decisions on complex refund and billing disputes while balancing user experience and company policy
• Partner with Product, Engineering, and Finance to investigate and resolve bugs
• Route feature requests and user feedback to the appropriate teams
• Improve billing policies, refund rules, and internal standard operating procedures
• Identify recurring issues and create Help Center articles and Intercom automations
• Review support ticket data and provide trends and improvement recommendations
• Own the Eastern Time support window
• Collaborate with Growth and Customer Success to align support decisions with the overall user relationship
• Coordinate handoffs with Beijing and US West support teammates to maintain round-the-clock coverage

Customer Support Specialist

• Handle user issues including product questions, product bugs, feature requests, and billing matters
• Make independent decisions on complex and edge-case refund and billing disputes
• Partner with Product, Engineering, and Finance to investigate and resolve bugs
• Route feature requests and user feedback to the appropriate teams
• Improve billing policies, refund rules, and internal standard operating procedures
• Create Help Center articles and Intercom automations to reduce recurring support tickets
• Review support ticket data and present trends and improvement recommendations
• Own the Eastern Time support window
• Coordinate with Growth and Customer Success so support decisions reflect the broader user relationship
• Maintain handoffs with support teammates in Beijing, US East, and US West to provide around-the-clock coverage

Customer Support Specialist – CAD

Office Assistant

• Work onsite at the Sunnyvale office on Monday, Wednesday, and Friday, approximately 10 hours per week; Wednesday afternoon is required and other hours are flexible
• Procure office supplies and snacks 1–2 times per week
• Restock and maintain the refrigerator daily
• Place weekly bubble tea orders twice per week and coordinate Wednesday afternoon tea setup
• Prepare and mail new hire packages for remote employees
• Track returned company assets from departing employees, especially computers, and ensure proper data reset before archival
• Coordinate with departing staff regarding login credentials or work with IT as needed
• Maintain and organize office supplies and properly store sensitive items such as old computers
• Support company team-building events and special projects
• Perform other duties and projects assigned by management

Sales

• Lead, coach, and develop a team of quota-carrying sales professionals to consistently achieve and exceed revenue targets
• Own team-level revenue targets, pipeline health, forecasting, and overall sales performance
• Establish clear expectations, operating rhythms, and accountability across the sales team
• Coach sellers throughout prospecting, discovery, demos, business cases, negotiation, and closing
• Help build and refine a repeatable sales process as Meshy scales its go-to-market organization
• Partner with sellers on strategic and complex opportunities and engage directly with customers when appropriate
• Develop relationships across game studios, 3D printing and additive manufacturing, consumer products and e-commerce, and animation and VFX segments
• Position Meshy as an indispensable tool from concepting and prototyping through production and manufacturing
• Maintain accurate forecasts and provide visibility into pipeline, risks, opportunities, and performance
• Help recruit, onboard, and develop new sales organization members
• Represent Meshy with customers and at industry events and conferences
• Collaborate with Product, Marketing, Finance, Engineering, and other teams on go-to-market priorities
• Monitor market trends, competitor activity, and customer feedback to inform sales strategy and product development