Metropolis Technologies

Events

• Plan, administer, and operate all assigned projects
• Support existing clients and projects as part of GAMEDAY teams
• Define scopes of work, delivery timelines, project deliverables, and operating budgets with clients
• Identify project impacts and proactively recommend performance improvements
• Create or contribute to Concepts of Operations and update operating procedures
• Validate and deliver operational plans and respond to operations issues or challenges
• Complete required project paperwork promptly
• Create and deliver project training programs for assigned staff
• Compile After Action Reports and submit them to the Manager
• Respond promptly to emergency situations during normally scheduled off-duty hours
• Report policy violations, safety hazards, and unusual occurrences
• Identify opportunities for additional services with assigned projects and clients
• Support other projects as opportunities or time permit
• Manage projects according to contractual requirements
• Evaluate and meet or exceed client operational needs
• Communicate proactively with clients and resolve requests, concerns, and issues
• Create, review, and submit event summaries for Manager and client review
• Keep projects within agreed budgets and seek approval for budget increases
• Recommend solutions when client reductions create negative variances
• Provide data for budget planning and reforecasting
• Communicate major unplanned discrepancies and follow change-management processes
• Perform accounting duties with the Controller, including accounts receivable management and payroll submission
• Improve financial performance through operational adjustments and services
• Forecast staffing levels and work schedules
• Assign tasks and communicate shift times, check-in locations, and procedures
• Coordinate paperwork with the Admin team so workforce members are paid promptly
• Perform other assigned duties

Senior Manager, Events Operations

Administrative Assistant

• Answer incoming telephone calls
• Compose, edit, and type business correspondence and basic business documents
• Maintain department organizational charts
• Develop PowerPoint presentations for client meetings
• Distribute and sort incoming mail and faxes for office staff
• Send departmental mail via UPS, FedEx, US Mail, and courier services and accept deliveries
• Maintain and order office supplies
• Coordinate conference room reservations and group meetings
• Assist with office management duties, including operation and maintenance arrangements for office equipment
• Maintain correspondence files and electronic or hard-copy filing systems
• Make travel arrangements
• Process and submit expense reports for direct managers
• Submit invoice payment requests to Accounts Payable
• Respond to customer inquiries about parking facilities and refund requests
• Complete other administrative duties as assigned