Midnite

People Operations

• Own and evolve RAD, Midnite’s performance approach, from framework design through manager enablement, calibration, and continuous improvement
• Build progression and levelling frameworks that provide clarity and support consistently high standards
• Create a proactive learning and development strategy to strengthen managers, develop critical capabilities, and bring cultural tenets to life
• Turn performance data into talent reviews and succession plans
• Use performance, engagement, and retention insights to identify opportunities, test ideas, and demonstrate measurable impact
• Partner with founders, VPs, and functional leaders to build trust, navigate resistance, and adapt approaches
• Own People programmes end-to-end: diagnose, design, launch, embed, measure, and iterate

Head of People Performance – Development

Analyst

• Conduct complex customer risk assessments, including CDD and EDD reviews.
• Review bank statements and assess Source of Funds and Source of Wealth evidence.
• Evaluate Key Accounts across both AFC and Safer Gambling risk indicators.
• Make and document clear, proportionate decisions on high-risk customers.
• Handle escalations and support Analysts with complex queries.
• Act as a role model for quality, judgement and professional standards.
• Work closely with Commercial, Key Accounts, Safer Gambling, Player Support and Compliance leadership.
• Support wider AFC workloads alongside the specialist Key Account remit.
• Prepare clear case rationales and SAR or STR narratives where appropriate.
• Help strengthen AFC processes, controls and consistency as Midnite grows.

Head of People Performance – Development

Senior AFC Analyst