Mojo Supermarket

Account Manager

• Develop and lead Mojo’s point of view on creator partnerships
• Bring creator thinking into client, Strategy, Creative and new-business conversations
• Translate business and creative problems into creator strategies
• Partner with Creative and Strategy to define the role creators play in briefs and ideas
• Identify opportunities for creators to shape concepts, formats, IP, storytelling and communities
• Build long-term relationships with creators, managers, agents and talent partners
• Identify emerging creators and cultural voices
• Build institutional talent intelligence and creator CRM/roster infrastructure
• Lead or oversee creator outreach, negotiations and deal architecture
• Develop ambassadors, recurring partnerships, creator-owned IP, franchises and series
• Partner with Legal, Finance, Production and Account to make partnerships scalable
• Establish systems, workflows, standards and tools for creator work
• Create scalable briefing, onboarding, contracting, approval, communication and tracking processes
• Define success metrics and use performance learning to guide future decisions
• Partner with Strategy and Analytics / BI on benchmarks, reporting and learning agendas
• Act as a senior client voice and strategic advisor for Creator Partnerships
• Package the creator capability into offerings, scopes and programs
• Support pitches and new business and grow one-off assignments into larger scopes and recurring programs
• Build a pragmatic operating model and scale specialist support

Creator Partnerships Lead

Data Analyst

• Establish measurement frameworks that help orient the company toward business and marketing success.
• Own measurement and reporting across client accounts and campaigns.
• Pull, organize and analyze data from social platforms, creator programs, audience intelligence and listening tools.
• Build and maintain reports, dashboards and recurring performance analyses.
• Monitor campaign, social and content performance and identify trends, anomalies, performance gaps and emerging opportunities.
• Collaborate with broader teams to create insight into the work and marketing challenges.
• Turn analysis into clear takeaways and recommendations for internal teams and clients.
• Use social listening, sentiment and audience intelligence to understand cultural conversations, audience behavior, affinities and competitive overlap.
• Analyze creator and creator-program performance and surface learnings for content, partnerships and future work.
• Partner with Strategy and Creative to connect insights to briefs, ideas, testing, optimization, amplification and future decisions.
• Present analyses, findings and recommendations in client conversations.
• Maintain accuracy and consistency across data sources, reporting and deliverables.
• Stay curious about new platforms, tools and approaches.
• Use Tubular, Meltwater, GWI and native social analytics platforms or comparable tools to conduct analysis and uncover insights.

Strategy

• Own strategy for a major social-first account or piece of business across always-on, campaigns, creators, community and reactive work.
• Build and steward an enduring social platform connecting long-term brand building with day-to-day brand presence.
• Define platform roles, audiences, content territories and cultural opportunities.
• Lead major briefs, strategic recommendations and planning, translating business and audience insight into creative springboards.
• Identify proactive and reactive opportunities rooted in culture, community and platform behavior.
• Serve as the strategic voice in creative reviews and partner with Creative leadership to challenge, sharpen and sell the work.
• Build trusted relationships with senior clients and identify opportunities to deepen and grow the business.
• Use social listening, community intelligence and performance data to evolve strategy and improve the work.
• Mentor and develop strategists.
• Lead strategic thinking in new business and contribute to the evolution of Mojo’s Strategy discipline.

Creator Partnerships Lead

Data Analyst

Strategy Director, Social