MVC Resources

Account Manager

• Manage and develop existing customer accounts to achieve sales and revenue targets
• Build and maintain strong, long-term relationships with key customers and decision-makers
• Understand customer requirements and provide appropriate product and ingredient solutions
• Handle customer enquiries, quotations, negotiations, orders and commercial follow-ups
• Monitor customer satisfaction and resolve issues with relevant internal teams
• Identify and develop new business opportunities within the food manufacturing industry
• Prospect and establish relationships with potential customers, including food manufacturers and food processing companies
• Conduct customer visits, product presentations and business discussions
• Follow up on leads, samples, product trials and sales opportunities through to successful conversion
• Develop and maintain a healthy sales pipeline to support business growth
• Monitor market trends, competitor activities and customer requirements
• Identify opportunities for new products, applications and market segments
• Work closely with R&D, Technical, QA and other internal teams to support customer product development and application requirements
• Provide regular sales forecasts, market feedback and account updates to management

Sales Account Manager, Food Ingredients

Financial Planning and Analysis

• Oversee the company’s day-to-day accounting, finance administration, payroll and human resources operations
• Handle full sets of accounts, including AP, AR, GL, cash flow and bank reconciliations
• Prepare monthly management accounts, financial reports and supporting schedules
• Manage invoicing, payments, collections and supplier/customer accounts
• Monitor cash flow, expenses, budgets and financial controls
• Liaise with auditors, tax agents, company secretaries, banks and other external parties
• Ensure compliance with accounting standards, tax requirements and statutory deadlines
• Support management with financial analysis, costing and ad-hoc financial matters
• Oversee the full employee lifecycle, including recruitment, onboarding, confirmation, transfers and resignations
• Administer monthly payroll, claims, leave, attendance and employee benefits
• Ensure compliance with EPF, SOCSO, EIS, PCB and other statutory requirements
• Maintain accurate employee records and HR documentation
• Assist in developing and implementing HR policies, procedures and employee engagement initiatives
• Maintain documentation, filing systems and internal controls
• Identify opportunities to improve accounting, payroll and HR processes
• Provide timely reports and updates to management
• Support management on ad-hoc operational, finance and HR projects

Sales Account Manager, Food Ingredients

Finance Lead