Neohype

Analyst

• Monitor the department’s budget, including recording invoice provisions and carrying out the reversal process
• Manage the fleet vehicles’ documentation regularization process, including scheduling vehicle inspections when applicable and paying fees and taxes
• Prepare expense reports for the branch’s petty cash fund and arrange for the safekeeping of the designated funds
• Track the submission of invoices to the Finance Department for payment and register them in the appropriate system
• Request the purchase of cleaning and break room/kitchen supplies after assessing needs with the General Services team
• Forward invoices to the Finance Department for payment
• Review reprographics invoices against the vouchers received from the Reception team and forward them for payment
• Request locksmith services and the production of company stamps
• Monitor courier services for the Operations team and other departments
• Organize and maintain the department’s records, ensuring documents are properly stored and readily accessible
• Request quotes for maintenance and infrastructure work related to the engagement of third-party service providers

Senior Administrative Analyst

Customer Support

• Provide inbound customer service to Sem Parar customers
• Answer questions about products, plans, services, and features
• Record all interactions clearly and accurately in the company’s systems
• Analyze and resolve customer requests, complaints, and inquiries
• Ensure a positive experience throughout the customer interaction
• Identify opportunities to offer products and services during customer interactions
• Make sales-oriented approaches in accordance with the operation’s active campaigns
• Meet quality, productivity, and sales targets
• Follow the procedures and policies established by the company
• Contribute to customer retention, loyalty, and satisfaction

Customer Service Agent – Morning/Afternoon

• Provide inbound customer service to SEM PARAR customers
• Answer questions about products, plans, services, and features
• Record all interactions clearly and accurately in the company’s systems
• Analyze and resolve customer requests, complaints, and inquiries
• Ensure a positive customer experience throughout the entire interaction
• Identify opportunities to offer products and services during customer interactions
• Conduct sales approaches in accordance with the operation’s active campaigns
• Meet quality, productivity, and sales performance indicators
• Follow the procedures and policies established by the company
• Contribute to customer retention, loyalty, and satisfaction

Senior Administrative Analyst

Customer Service Agent – Morning/Afternoon

Customer Service Representative – Afternoon Shift, Possibility of Working from Home After 3 Months