Demonstrates expertise in capturing and documenting functional and business requirements, translating them into user stories and specifications, and configuring software solutions within a SaaS environment. Proficient in managing stakeholder expectations and facilitating workshops while leveraging AI tools to enhance documentation and analysis.

Highest-signal resume keywords

Consulting ExperienceAPI Documentation ReviewIntegration Patterns UnderstandingAI Tools UtilizationStakeholder Management

About the role

Key responsibilities & impact

Run discovery workshops with business and IT stakeholders at customer organizations
Capture functional and business requirements in clear, well-structured documentation
Map requirements to Oper’s product and identify out-of-the-box functionality, configuration needs, and engineering requirements
Translate business needs into user stories and functional specifications
Manage stakeholder expectations throughout the project lifecycle
Review technical API documentation from core banking systems, CRMs, and online banking platforms
Work with engineering to identify and define integration points
Document data flows, contracts, and edge cases
Recommend what to integrate immediately versus later
Configure mortgage products, business rules, and customer journeys inside the Oper platform
Validate configurations against agreed scope and acceptance testing
Lead training sessions for end users and customer champions
Support customers through go-live and early adoption, then hand over to Customer Success
Use AI tools to scaffold documentation, draft specifications, summarize workshops, accelerate analysis, and automate processes
Identify where AI compounds work and help develop an AI-native delivery function

Requirements

What you’ll need

2 to 3 years of experience in consulting (Big-4, boutique strategy/tech, or implementation consulting)
Ability to structure messy customer conversations into clear documents, frameworks, and next steps
Enjoyment of customer and end-user interaction and workshops
Technical affinity, including reading API documentation, understanding integration patterns, and configuring software
No coding required, but willingness to engage with technical topics
AI-native working approach with concrete examples of using AI tools and workflows
Action-oriented approach and ability to get things done in ambiguous situations
Comfortable in a fast-growing, evolving SaaS environment
Fluent in English (required)

Benefits

Comp & perks

Employee stock options
25 vacation days per year + 1 paid mental health day
Dynamic international team with 12 nationalities
Supportive, inclusive, and collaborative culture
Learning & Development budget with dedicated time for growth
Structured onboarding with a dedicated mentor
Travel budget to collaborate with teams in Antwerp
Annual company-wide Team G2G in an inspiring location
Extra-legal benefits depending on your location
Full support with local administration
Health insurance and pension scheme
Flexible working hours
All equipment needed to do your best work

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Requirements DocumentationUser Story TranslationSoftware ConfigurationData Flow DocumentationAcceptance Testing

Soft Skills

Customer InteractionAction-Oriented ApproachWorkshop FacilitationAmbiguity Management

Tools & Technologies

Oper PlatformAI Tools

Industry Keywords

SaaS EnvironmentConsultingIntegrationCustomer Success