OPEXUS

Human Resources

• Serve as a trusted HR partner to managers and employees on employee relations, performance concerns, policy interpretation, and workplace matters
• Coach managers on performance management, feedback, corrective action, employee development, and effective people leadership
• Conduct employee relations investigations and recommend appropriate actions, escalating complex or sensitive matters as needed
• Own full-cycle recruiting, including intake, sourcing, candidate assessment, interview processes, offers, and candidate experience
• Build proactive talent pipelines and strengthen Casepoint's employer brand and recruiting presence
• Manage performance management and talent processes, including talent reviews, development planning, succession planning, and 9-box activities
• Support employee engagement, recognition, retention, stay/exit interviews, and related employee experience initiatives
• Use workforce and recruiting metrics to identify trends and recommend improvements
• Develop tools, resources, and self-service solutions that improve manager effectiveness and reduce unnecessary administrative work
• Own continuous improvement across assigned HR programs by identifying and implementing opportunities to simplify, automate, or eliminate inefficient processes through AI, automation, and technology
• Establish measurable goals and demonstrate improvements in HR effectiveness, efficiency, and employee or manager experience
• Partner with managers and employees across Casepoint's workforce

HR Manager, Talent & Employee Relations

People Operations

• Own and continuously improve employee lifecycle processes, including onboarding, offboarding, employee records, and related HR operations
• Manage benefits and leave administration and partner with brokers, carriers, and vendors
• Oversee I-9 compliance, workers' compensation, unemployment claims, required training, and other compliance activities
• Manage employee HR inquiries and provide timely, consistent support to employees and managers
• Maintain HR policies, procedures, documentation, employee resources, and the HR compliance calendar
• Coordinate open enrollment, compliance activities, and employee communications
• Establish operational controls and conduct routine audits to maintain accurate, compliant, audit-ready HR records and processes
• Partner with the Senior HR Analyst on HRIS, data integrity, reporting, compensation processes, and HR technology initiatives
• Develop employee and manager self-service resources
• Own the People Operations continuous-improvement roadmap using AI, automation, and technology
• Build scalable HR processes and measure improvements in efficiency, accuracy, service delivery, and employee experience
• Assume additional People Operations responsibilities, including HR systems, reporting, analytics, or compensation administration as organizational needs evolve
• Support Casepoint's HR operations for its U.S. workforce

HR Manager, Talent & Employee Relations

HR Manager, People Operations