OptiMantra

Chief of Staff

• Act as a strategic partner to the CEO by managing priorities, coordinating follow-through, and ensuring the CEO’s time remains focused on the highest-value opportunities and decisions
• Own follow-through on leadership commitments, decisions, and action items; ensure priorities have clear owners, deadlines, and next steps
• Serve as a liaison across departments to drive alignment, remove roadblocks, and keep critical initiatives moving toward completion
• Own high-priority initiatives from concept through execution, translating business objectives into clear plans, milestones, and measurable outcomes
• Turn broad, complex, or early-stage ideas into actionable plans through research, analysis, and stakeholder coordination
• Conduct ad hoc analyses, financial modeling, research, and quantitative work to evaluate opportunities and provide actionable executive insights
• Prepare key leadership meetings, capture decisions and action items, distribute concise recaps, and track commitments through completion
• Ensure relevant teams and stakeholders have the information, context, and clarity needed to execute effectively
• Identify manual, repetitive, or inefficient work that can be eliminated or automated; use AI and other technology to build practical solutions
• Lead ad hoc strategic projects including targeted research and analysis, financial modeling, internal initiatives, and expansion opportunities

Associate Chief of Staff

Customer Support

• Address OptiMantra customer support cases by phone, email, and video call, including clinical workflow, practice management, integration connectivity, payment processing, and basic technical issues
• Support testing of pre-release or recently released features
• Prepare customer-facing knowledge base reference articles and videos
• Support customer trainings and documentation as a subject matter expert in your focus area

Associate Chief of Staff

Customer Support Specialist