Orsini - Rare Disease Pharmacy Solutions

Therapist

• Serve as primary contact with the manufacturer regarding all patient referrals and shipments
• Provide real-time communication to the manufacturer regarding pending referral updates and patient initial and refill shipments
• Contact physician offices to validate prescriptions and obtain required clinical documentation
• Initiate prior authorizations through insurance plans and support physician offices during appeals
• Contact patients and caregivers to schedule deliveries and determine supply needs
• Accurately dispense products in the computer system to generate delivery tickets and prescription labels
• Coordinate deliveries with physician offices
• Establish and continually build rapport with patients
• Process and verify patient benefits and payment options
• Enter and update new and refill orders in multiple workflow systems
• Ensure timely processing of patient orders within committed time frames
• Collaborate with intake teams and physician offices
• Handle inbound and outbound calls to patients, physician offices, and insurance plans

Explore Gene Therapy Case Manager at Orsini - Rare Disease Pharmacy…. Review requirements and application details.

Gene Therapy Case Manager

Manager

• Communicate regularly with patients to assist with manufacturers’ patient support programs
• Communicate educational information regarding patient support programs
• Collaborate with program managers, program liaisons, and other manufacturer-supporting roles
• Ensure follow-up communication regarding appointments and medication administration scheduling
• Educate eligible patients about possible financial support options
• Escalate patient concerns and urgent needs for quick resolution
• Support patient outreach, adherence calls, financial support programs, and other communications needed to maintain customer service and satisfaction
• Perform other assignments as required by changing manufacturer requirements

Explore HUB PS Case Manager at Orsini - Rare Disease Pharmacy…. Review requirements and application details.

Open roles

Gene Therapy Case Manager

HUB PS Case Manager