Oxfam America

Insurance

• Provide strategic and operational leadership for Oxfam America’s Operations and Risk Management division, including Finance, Technology and Information Management, and People, Culture and Human Resources
• Coordinate with Oxfam America’s Senior Leadership Team, operational leaders, Oxfam International and affiliate teams, the Board, external advisors, auditors, vendors, and consultants
• Establish operating rhythms, decision rights, service expectations, controls, and cross-functional processes
• Drive process simplification, automation, shared services, strategic outsourcing, and data and technology use
• Ensure business continuity and operational resilience
• Oversee employee lifecycle practices including recruitment, onboarding, performance management, employee relations, professional development, retention, promotion, and offboarding
• Modernize people policies, systems, and processes
• Partner on organizational health, leadership effectiveness, talent mapping, succession planning, and workplace culture
• Oversee technology strategy, infrastructure, service delivery, data governance, cybersecurity, digital risk, vendors, and outsourcing
• Advance modernization and integration of operational platforms and business systems
• Provide executive oversight of Finance and financial systems, including stewardship, planning, controls, reporting, and decision-making
• Strengthen grants management, payroll, procurement, contracting, vendor, and shared-service processes
• Lead the operational risk management framework and oversee compliance and controls
• Partner with executive leadership, the Board, Audit Committee, external advisors, and internal leaders on risk reporting and governance
• Oversee facilities and workplace operations for Oxfam America’s hybrid operating model
• Develop shared administrative services and manage outsourced vendors
• Partner with executive leadership on enterprise-wide priorities, planning, and execution
• Report and provide recommendations to executive and Board leadership
• Build leadership capacity, accountability, collaboration, and performance across the division
• Represent Oxfam America with Oxfam International, affiliate counterparts, and external partners

Vice President of Operations, Risk Management

Security Engineer

• Coordinate with Oxfam International InfoSec, affiliate infrastructure teams, local and international business units, staff, business applications managers, vendors and consultants
• Lead and maintain the stability, security and scalability of Oxfam’s IT systems
• Manage day-to-day IT infrastructure operations and coordinate with the Managed Security Services Provider
• Monitor, report on and resolve cybersecurity threats and vulnerabilities
• Lead security incident response, including investigation, documentation, analysis and remediation
• Maintain compliance with security policies, standards, data privacy and acceptable-use guidelines
• Manage firewalls, VPN access and other security infrastructure
• Perform vulnerability scans, penetration tests and remediations
• Manage backup and disaster recovery plans for office and cloud infrastructure
• Conduct regular security audits and assessments
• Maintain IT infrastructure documentation, network diagrams, system architecture, configuration standards, asset inventories and procedures
• Oversee on-premise and cloud infrastructure, network devices, servers and backups
• Administer Microsoft Intune, endpoint protection, device provisioning, configuration, compliance and lifecycle management
• Manage and support the O365 environment for OUS
• Oversee patch management across servers, endpoints and network devices
• Optimize AV equipment and conference room technology for hybrid and in-person meetings
• Troubleshoot system performance issues and lead upgrades and improvements
• Lead the helpdesk team, ticket management and escalation support
• Implement and optimize end-user tools, account provisioning and access controls
• Assess and procure IT hardware and software
• Collaborate with vendors on quotes, negotiations and recommendations
• Maintain IT asset inventories and manage asset lifecycles

Manager, Cybersecurity and Infrastructure

Recruitment

• Manage full-cycle recruitment from job scoping and intake through outreach, screening, interviews, talent evaluation, references, background checks, and offers
• Partner with hiring managers to create recruitment plans, timelines, and equitable structured selection processes
• Coach hiring teams on inclusive recruitment and use of SmartRecruiters ATS
• Create transparent job advertisements for targeted career and social media platforms
• Build and monitor talent pipelines and maintain an equitable candidate experience
• Develop relationships with professional networks, agencies, universities, community organizations, and outreach partners
• Represent Oxfam America at virtual and in-person career events
• Design talent analytics and report metrics including time-to-fill, cost-per-hire, quality of hire, acceptance, and retention rates
• Facilitate consistent onboarding and biweekly new employee orientation
• Develop role-specific onboarding with hiring managers and internal partners
• Coordinate onboarding logistics across Human Resources, hiring departments, Finance, and Technology and Information Management
• Ensure completion of Form I-9, E-Verify, tax forms, policy acknowledgments, and other employment documentation
• Maintain accurate employee information in HR systems
• Ensure employees receive required equipment, access, and support
• Gather feedback to improve onboarding
• Lead recruitment, onboarding, tracking, and management of intern, fellow, and volunteer programs
• Establish assignments, learning objectives, supervision expectations, and timelines with managers
• Develop outreach strategies for universities and diverse constituencies
• Maintain program documentation and support labor-law and educational-agreement compliance
• Monitor participation and outcomes and recommend improvements
• Maintain recruitment analytics and information in SmartRecruiters, Unit4 Business World, ADP Workforce Now, and other systems
• Maintain recruitment tools, templates, process guides, and standard operating procedures
• Analyze recruitment and onboarding data to identify trends, barriers, and improvement opportunities
• Ensure records are complete, accurate, and audit-ready
• Partner with HR colleagues to improve efficiency and efficacy while preserving candidate and employee connection
• Perform other duties reasonably related to the position

Vice President of Operations, Risk Management

Manager, Cybersecurity and Infrastructure

Lead Talent Acquisition Partner