Panorama Education

Proposal Manager

• Co-own content-writing and knowledge management for Panorama’s responses to RFPs along with others on the RFP team
• Manage complex projects with tight timelines and multiple stakeholders
• Analyze incoming RFPs, RFQs, and RFIs to determine products required, level of effort, necessary team involvement, and company requirements
• Partner cross-functionally with Client Success, Engineering, Operations, Product, and Research teams to craft compelling, accurate responses
• Ensure proposals are accurately compiled, submitted, printed and bound according to specifications when needed, and ship and track final copies
• Coordinate RFP follow-up and preparation for presentations to districts and state education agencies
• Develop a scalable RFP process and knowledge management system, including creating, updating, and storing documentation and collateral
• Support the Outreach team with content development for sales collateral as needed
• Manage completion of compliance forms and vendor questionnaires

Vice President

• Own the platform adoption strategy for all K-12 district clients
• Define adoption success for each client segment and develop adoption-health frameworks
• Partner with Client Partnerships, Product, and Technology leadership to align adoption with retention and expansion goals
• Anticipate shifts in district priorities and proactively adjust adoption playbooks
• Set and track adoption metrics, targets, and reporting cadence
• Own and operate the professional services and implementation organization end-to-end at national scale
• Build a repeatable, multiproduct implementation and services operation across simultaneous client engagements
• Partner with Revenue, Finance, and Product on services pricing, packaging, attach strategy, margins, and cost-to-serve
• Manage delivery-organization budget, headcount, and utilization targets
• Establish service-delivery standards, SLAs, escalation processes, and risk-management processes
• Build, coach, and retain a high-performing professional services team
• Develop adoption leadership, identify capacity gaps, and make hiring, training, or restructuring decisions
• Lead incremental and transformative AI adoption across the team
• Coordinate Professional Services with Product, Engineering, and Technical Services
• Bring adoption insights and client feedback into product roadmap discussions
• Engage directly with superintendents, administrators, and senior client stakeholders
• Represent Panorama’s platform-adoption practices in client settings, conferences, and executive briefings
• Handle escalated and high-stakes client situations
• Build operating systems including playbooks, dashboards, health scoring, and cadences
• Lead high-impact initiatives and drive measurable adoption outcomes

Proposal Manager

Vice President, Adoption & Services