Passionfroot

Community Manager

• Own the creator community strategy, including engagement, retention, advocacy, and creator satisfaction
• Build relationships with creators and understand their needs, motivations, and pain points
• Design and run creator onboarding, education, events, ambassador programs, and feedback forums
• Improve the end-to-end creator experience and reduce friction across the platform
• Gather and synthesize creator feedback and partner with Product, Support, and Operations to address key issues
• Create resources, communications, and playbooks that help creators succeed
• Monitor community health and creator sentiment using data and qualitative insights
• Develop scalable systems for creator communication, recognition, and support
• Partner with Marketing and Growth to spotlight creator success stories and strengthen community-driven growth
• Advocate internally for creators and ensure their perspective informs platform and business decisions

Creator Community Manager

Full-stack Engineer

• Own product areas from problem definition through architecture, implementation, launch, and iteration
• Build customer-facing features across marketplace, campaign management, collaboration, payments, analytics, and creator workflows
• Help make Zest an indispensable creator-led growth product
• Turn foundation models into structured, reliable product experiences
• Work on intelligent workflows involving agents, tools, retrieval, search, recommendations, and generated interfaces
• Develop evaluations, observability, and feedback loops for AI features
• Collaborate with design to create fast, intuitive, polished experiences
• Talk directly with customers and translate ambiguous needs into product decisions
• Make pragmatic architectural choices balancing speed, quality, maintainability, and performance
• Improve systems and engineering practices for reliable, high-velocity delivery
• At Staff level, provide technical direction, raise the engineering bar, and support other engineers' decisions

Creator Community Manager

Senior/Staff Product Engineer