Piano

Product Designer

• Define design vision and direction across Piano's product portfolio
• Build, mentor, and develop a high-performing design team of 8 designers
• Establish scalable design standards, practices, and systems
• Represent design strategically in executive, board, leadership, and customer conversations
• Partner with product and engineering on product strategy
• Lead design work on major strategic initiatives and new innovations
• Drive adoption of AI tools and processes to improve design workflow and quality
• Lead strategic design communications, including investor pitches, market positioning, and executive storytelling
• Guide the team through complex B2B SaaS challenges
• Create a coaching culture with clear goals and development support
• Manage performance and resolve team dynamics constructively
• Attract, develop, and retain excellent talent

Head of Product Design

• Define the design vision and direction across the entire product portfolio
• Build, support, and grow a team of 8 designers
• Establish scalable standards, practices, and design systems
• Represent the strategic voice of design to the board, executive leadership team, and clients
• Work closely with Product and Engineering teams on product strategy
• Lead the design of major strategic initiatives and new innovations
• Drive the integration of AI tools and processes into the design workflow
• Lead strategic design-related communications, including investor pitches, market positioning, and executive storytelling
• Solve complex B2B SaaS challenges and help the team overcome them
• Contribute to key decisions that influence business outcomes
• Establish a coaching culture with clear objectives and support for professional development
• Drive performance and manage team tensions and dynamics constructively
• Attract, develop, and retain talent
• Scale design output without increasing headcount
• Strengthen the impact of design on product strategy and business results
• Champion the voice of design in product decisions, board-level discussions, and competitive differentiation

Director of Product Design

Account Manager

• Own and grow Piano's technology partner ecosystem across strategic data, payments, and adjacent SaaS platforms
• Own key technology relationships end-to-end as the primary commercial and go-to-market relationship owner
• Build segmentation and prioritization frameworks for strategic technology partners
• Prioritize partners aligned to Piano's ideal customer profile and product roadmap with Product leadership and Solution Consulting
• Build joint go-to-market motions, including joint messaging, co-selling, and shared pipeline
• Negotiate and maintain partnership agreements covering collaboration terms, technical scope, and mutual commitments
• Act as the front door for inbound technology-partnership and integration requests
• Evaluate technical validity and strategic fit with Solution Consulting before requests reach Product
• Partner with Product Managers to translate commercial opportunities into realistic shared roadmaps
• Build the operating rhythm for technology partnerships, including pipeline, reporting, and prioritization
• Maintain current visibility into active and prospective technology-partner relationships, ownership, and status
• Represent technology partnerships in company-wide go-to-market and product-strategy planning
• Collaborate with Product, Solution Consulting, and regional Partner Management to align Piano's partner ecosystem
• Report directly to the Global VP, Partnerships

Head of Product Design

Director of Product Design

Tech Partnerships – Strategic Alliances Manager