Pleo

Engineering Manager

• Own the vision, strategy and execution roadmap for identity, authentication and authorisation across SMB and Enterprise
• Drive delivery and outcomes for the Authentication & Authorisation team
• Roll out a new identity platform across Enterprise offerings
• Define and execute a migration strategy between the SMB legacy service and Enterprise architecture
• Update legacy authentication services while reducing risk and technical debt
• Maintain high security, compliance, performance and trust
• Partner with Product, Security, Compliance and Core Platform teams to align priorities and manage dependencies
• Guide technical discussions and complex architectural trade-offs
• Improve software development, operational excellence, quality and ways of working
• Hire, coach and grow a high-performing team of 6–10 software engineers
• Report to the VP of Engineering
• Strengthen delivery rhythm and operational excellence
• Deliver migration and modernisation milestones and clarify a sustainable path between SMB and Enterprise authentication architectures

Engineering Manager – Authentication & Authorisation

• Own the vision, strategy and execution roadmap for identity, authentication and authorisation across SMB and Enterprise
• Drive delivery and outcomes for the Authentication & Authorisation team
• Roll out a new identity platform across Enterprise offerings
• Define and execute a migration strategy between the SMB legacy service and Enterprise architecture
• Update legacy authentication services while reducing risk and technical debt
• Maintain high security, compliance, performance and trust
• Partner with Product, Security, Compliance and Core Platform teams to align priorities and manage dependencies
• Guide the team through complex technical trade-offs
• Improve operational excellence, quality and ways of working
• Hire, coach and grow a high-performing team of 6–10 software engineers
• Report to the VP of Engineering
• Collaborate across the wider Backend & Infrastructure group
• Strengthen delivery rhythm and operational excellence
• Deliver migration and modernisation milestones and clarify a sustainable path between SMB and Enterprise architectures

Engineering Manager – Authentication, Authorisation

Customer Success Manager

• Nurture customers and process expansion opportunities from the customer base
• Advise customers as a trusted product advisor and business consultant on creating effective processes with Pleo
• Own the post-onboarding adoption journey for a customer portfolio
• Collaborate with Product, Services & Solutions, Marketing, Customer Support and other internal stakeholders to improve customer experience
• Receive, qualify and triage inbound communications via email, Intercom/web chat and other channels
• Cultivate key customers as advocates of Pleo and the fintech community
• Manage day-to-day operations and long-term customer relationships
• Measure health scores and product/feature adoption, and proactively prevent customer churn
• Connect customer feedback with the Product team to optimise product-market fit
• Lead customer adoption projects during the first six months
• Improve customer experience processes and feedback loops with Customer Success and Product teams
• Develop relationship management and upselling strategies

Customer Success Manager II

Accountant

• Prepare and post journal entries
• Perform balance sheet reconciliations
• Drive high standards for period close, improving quality and speed
• Prepare audit schedules and coordinate responses to audit requests
• Drive closure of audit questions
• Analyse monthly consolidated results, flagging risks, unusual transactions, and key movements
• Provide decision-ready insights for finance leadership
• Identify accounting risks and implement practical mitigations
• Strengthen internal controls for scalable and accurate processes
• Leverage AI tools to improve efficiency and consistency
• Standardise and simplify recurring accounting work
• Lead the Audit Readiness initiative
• Collaborate with Finance to embed AI-forward ways of working and automate manual workflows
• Develop process improvement and financial analysis capabilities across legal entity markets
• Report to the Accounting Associate Director and collaborate with Finance and cross-functional teams

Senior Accountant – IFRS

Financial Planning and Analysis

• Lead the entire Finance Business Partnering team
• Drive strategic decisions, financial performance and resource allocation across the business
• Connect GTM, Product & Offering and Enablement through a coherent financial lens
• Serve as a strategic peer to C-level executives and translate operational and commercial realities into financial plans
• Connect product roadmap investments and feature choices to monetization, commercial deal structures and go-to-market execution
• Lead annual budgeting, scenario modeling, resource allocation and forecasting cycles across business areas
• Shift financial conversations from backward-looking reporting to forward-looking, decision-oriented action
• Coach, mentor and develop Finance Business Partners while setting capability standards
• Apply modern BI, analytics and AI tools to improve commercial modeling, reduce manual work and deliver faster insights
• Report to the CFO and collaborate with C-suite and senior leaders
• Partner with the Director of Finance Platform to align Business Finance and Finance Platform standards and operations
• Stabilize and elevate the Finance Business Partnering function, build executive trust and establish a high-performing team

Director, Finance Business Partnering

Risk

• Contribute to the design, implementation, and continuous improvement of Pleo's 2LOD risk management framework
• Ensure the risk framework remains aligned with regulatory expectations and evolving business strategy
• Execute oversight activities of the 1LOD
• Assess risk identification, control design, and ongoing risk management across the business
• Advise business teams and 1LOD stakeholders on risk topics, regulatory change, and the broader control environment
• Develop and prepare clear, data-informed risk reports for senior management and governance committees
• Surface key risk exposures and control gaps
• Contribute to regulatory interactions on risk and control matters
• Support well-prepared, credible responses to regulators
• Take ownership of key 2LOD review and challenge activities across priority business areas
• Build relationships with Product, Operations, Finance, and Compliance teams
• Report directly to the Head of Risk and Control

Risk & Control Manager

Financial Crime

• Oversee day-to-day financial crime reports, disclosures, risk assessment sign-offs, and regulatory outputs
• Monitor metrics and KPIs to address emerging risks and operational bottlenecks
• Lead financial crime remediation programs, regulatory look-backs, control enhancements, and technology integrations from scoping through execution and root-cause analysis
• Deputize for the Associate Director of Financial Crime Operations during absences
• Represent the function at executive committees, board meetings, and regulatory engagements
• Directly lead, coach, and empower the FinCrime Operations team
• Drive resource planning, talent development, and a high-performing, accountable culture
• Collaborate with Risk, Legal, Operations, Product, business units, external auditors, regulators, and wider organisational teams
• Improve financial crime detection systems and workflow processes
• Support sustainable growth of Pleo’s business spend management platform

Deputy Head of Financial Crime

• Oversee day-to-day financial crime reports, disclosures, risk assessment sign-offs, and regulatory outputs
• Monitor metrics and KPIs to address emerging risks and operational bottlenecks
• Lead financial crime remediation programs, regulatory look-backs, control enhancements, and technology integrations from scoping through execution and root-cause analysis
• Deputize for the Associate Director of Financial Crime Operations during absences
• Represent the function at executive committees, board meetings, and regulatory engagements
• Directly lead, coach, and empower the FinCrime Operations team
• Drive resource planning, talent development, and a high-performing, accountable culture
• Collaborate with Risk, Legal, Operations, Product, Business teams, external auditors, and regulators
• Embed effective financial crime controls across the business
• Improve financial crime detection systems and workflow processes