Plume Design, Inc

Product Manager

• Own the roadmap and outcomes for the product area, tied to operator and business metrics such as churn, support-call deflection, adoption, and detection quality
• Analyze market trends, competitors, and the threat landscape to shape product strategy
• Turn strategy into clear priorities, requirements, and acceptance criteria for engineering, data science, and operations
• Run continuous discovery with ISP customers and build business cases showing impact on their KPIs and total cost of ownership
• Work daily with tech leads on architecture trade-offs, dependencies, and release readiness across cloud, firmware/embedded, and data pipelines, including firmware rollout constraints
• Own the interface with data science and research labs by defining problem statements, evaluation metrics, and criteria for moving research into production
• Represent the products in customer meetings, pilots, and public events, and prepare materials for customers, sales, and marketing
• Build security, privacy, and responsible AI/ML principles into products from the start, working with security and compliance teams

Explore Senior Product Manager at Plume Design, Inc. Review requirements and application details.

Senior Product Manager

Sales

• Lead Plume's sales organization across the Americas
• Drive new-logo acquisition, expansion within strategic existing accounts, and consistent regional revenue growth
• Coach and develop Account Executives
• Establish sales methodology, pipeline discipline, forecasting rigor, and operating cadence
• Work alongside Account Executives on large and strategic opportunities
• Navigate complex sales cycles through account and relationship mapping, executive engagement, technical solutioning and positioning, negotiation, and deal strategy
• Manage the sales team daily to grow overall revenue through monthly quota attainment
• Assess sales pipeline, activity, and forecasts to identify progress and areas for improvement
• Coach AEs in enterprise sales skills, including market management, forecasting and sales planning, prospecting and pipelining, complex deal negotiations, cross-functional support, and CRM/reporting accuracy
• Manage performance, build a qualified talent bench, and grow team headcount as needed
• Develop strategies to further penetrate accounts and deliver value at enterprise scale
• Maintain communication across lines of business and with senior leadership
• Develop and deliver forecast and attainment details during weekly and quarterly business reviews
• Identify and support training, career diversification, and team growth opportunities
• Resolve conflicts and solve problems creatively and independently in a fast-paced environment

Explore VP, NA Sales at Plume Design, Inc. Review requirements and application details.

VP, NA Sales

• Own a named list of UK and Ireland ISPs, covering new logos and expansion of existing deployments into new services, subscriber tiers, and lines of business
• Carry a multi-million-dollar annual quota across new business and installed-base expansion
• Manage the full sales cycle from executive access, discovery, business case, technical validation and POC, commercial modelling, procurement, and contract through handover into delivery
• Remain accountable through customer launch
• Build and manage senior stakeholder relationship maps within each account
• Direct a virtual team across solutions engineering, product, delivery, finance, legal, and executive sponsorship
• Maintain accurate forecasts
• Provide market insight on regional ISP connected-home strategies and shifting priorities to inform the roadmap
• Serve as Plume’s regional representative with executive leadership and senior ISP leaders

Explore Senior Sales Director at Plume Design, Inc. Review requirements and application details.

Senior Sales Director

Data Engineer

• Architect and lead end-to-end delivery of large-scale software initiatives across cloud, embedded, front-end web/mobile, data, and product teams
• Write clean, well-documented code and elevate quality through code reviews and engineering best practices
• Drive solutions to complex scalability, integration, and architectural challenges at massive scale
• Own the full lifecycle of services in a Kubernetes ecosystem, from design and deployment to operations and incident response
• Serve as a technical leader and mentor to engineers
• Participate in rotating on-call responsibilities
• Shape the future of Plume’s industry-leading cloud platform powering millions of connected devices worldwide

Explore Senior Software Engineer, Data at Plume Design, Inc. Review requirements and application details.

Senior Software Engineer, Data

Security Engineer

• Own and mature the information security program aligned with ISO 27001 and SOC 2 requirements, including transition to SOC 2 Type 2
• Author, formalize, and maintain security policies, standards, and procedures
• Run risk assessments, control testing, audit evidence collection, and remediation tracking
• Manage external auditors, penetration testers, and compliance partners
• Own security for infrastructure, networks, AWS/GCP cloud environments, and applications
• Set strategy and roadmap for IAM, network and cloud security architecture, endpoint protection, vulnerability management, logging/monitoring, and incident response
• Establish and improve secure SDLC practices, including threat modeling, secure code review, dependency and supply-chain security, and CI/CD pipeline security
• Build incident response plans, run tabletop exercises, and lead responses
• Lead, coach, and develop the security team
• Define collaboration models with Engineering and Product to minimize friction and rework
• Serve as the primary security voice to Engineering, Product, IT, Legal, and executive leadership
• Translate security risk into business terms for leadership and the board
• Support sales and customer trust efforts through security questionnaires, customer audits, and the trust center
• Ensure policies and procedures are operational, team workflows are proactive, SOC 2 Type 2 is on track, security tooling minimizes engineering friction, and incident response is tested

Explore Senior Manager – Information Security at Plume Design, Inc. Review requirements and application details.

Senior Manager – Information Security

Data Scientist

• Lead, develop, maintain and improve ML/LLM projects and other automations
• Manipulate, clean, and transform large-scale network and device telemetry datasets for modeling and analysis
• Design and implement feature engineering strategies to improve model accuracy, interpretability, and robustness
• Use SQL and Python, including Pandas, NumPy, and Scikit-learn, to explore data and build analytical pipelines
• Translate product or business needs into analytical tasks and model development plans
• Build and evaluate machine learning models for anomaly detection, forecasting, and optimization
• Collaborate with engineering and product teams to integrate models into production systems and monitor performance
• Deliver insights and models efficiently under tight schedules
• Contribute to MLOps workflows for model deployment, validation, and monitoring

Explore Senior Data Scientist at Plume Design, Inc. Review requirements and application details.

Senior Data Scientist

Customer Success Manager

• Manage a portfolio of strategic ISP customers
• Own onboarding, adoption, value realization, and customer health across the full customer lifecycle
• Develop deep understanding of each customer’s business model, GTM strategy, and success metrics
• Lead Executive Business Reviews focused on outcomes, ROI, and forward strategy
• Act as a trusted advisor on best practices across product, operations, and go-to-market
• Drive renewals and retention while identifying and mitigating churn risk
• Partner with Sales to identify cross-sell and upsell opportunities while remaining non-quota carrying
• Contribute to building and scaling Plume’s Customer Success function
• Improve customer journeys, playbooks, tooling, and engagement models
• Analyze account trends to inform repeatable best practices and strategic insights
• Help define and standardize Plume’s Customer Success methodology
• Partner with Product, Sales, Marketing, and Technical teams to deliver unified customer outcomes
• Advocate for customers internally and influence the product roadmap through structured feedback
• Support customer advocacy programs, including case studies, references, and success stories
• Engage leadership on strategic accounts, escalations, and performance metrics

Explore Customer Success Director at Plume Design, Inc. Review requirements and application details.

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