Pont Connects

Sales

• Own the sales performance and ongoing development of the entire Key Account Management team
• Lead and coach KAMs as a player-coach
• Define individual development goals and action plans with team members
• Provide coaching based on real accounts, opportunities, and customer situations
• Develop KAMs in new customer acquisition, strategic account management, value selling, stakeholder management, negotiation, and closing
• Prepare for and debrief customer meetings and negotiations with KAMs
• Delegate responsibility back to the team and foster independence and ownership
• Translate company and sales goals into clear team objectives and expectations
• Take responsibility for revenue, pipeline, account development, and new customer acquisition
• Ensure a robust pipeline and realistic forecasting
• Identify risks, pipeline gaps, and performance deviations, and initiate appropriate measures
• Conduct regular account and opportunity reviews
• Establish consistent sales standards and best practices
• Strengthen a focus on acquisition, growth, and closing
• Develop the team from reactive customer support toward proactive and strategic business development
• Strengthen ownership of pipeline, revenue, and sustainable subscription growth
• Dedicate approximately 20% of your time to hands-on sales activities
• Manage a limited number of your own accounts and opportunities, pursue new customer acquisition, and work with KAMs on strategic opportunities
• Lead by example and use your market proximity to support team coaching

Head of Sales – SaaS Experience

IT Support

• Develop and maintain long-term customer relationships
• Identify business opportunities and develop tailored solutions for customers
• Support and advise existing customers while acquiring new clients
• Coordinate contract negotiations and ensure customer satisfaction
• Analyze market trends and the competitive landscape to optimize sales strategies

Head of Sales – SaaS Experience

Key Account Manager – IT Contracting