Powerprozesse GmbH

Sales Development Rep

• Generating new business opportunities
• Reaching out by phone to existing contacts in the system
• Planning, preparing, and following up on appointments for our strategy consultants
• Occasional attendance at trade shows, seminars, and similar events to acquire new customers

Sales Development Representative

Customer Support

• Handle customer inquiries and support requests via email and WhatsApp
• Troubleshoot software issues and guide customers to solutions
• Document recurring issues and help build the internal knowledge base
• Join screen-sharing sessions with customers when hands-on support is needed
• Coordinate with the development team to escalate and resolve bugs or product issues
• Help new customers get started and feel comfortable with the product
• Support German-speaking property management companies using hausverwalter.ai

Sales Development Representative

Customer Support Specialist