PrePass

Inside Sales

• Prospect and engage SMB fleet customers through outbound calls, email, and digital channels in English and Spanish
• Manage inbound leads, qualify opportunities, and convert prospects into customers
• Own the full sales cycle, including discovery, product demonstrations, proposal development, and closing
• Meet or exceed monthly and quarterly sales quotas
• Build relationships with prospective customers and understand their operational needs
• Articulate the value of PrePass software solutions, including safety, compliance, and efficiency benefits
• Address objections and guide prospects through the decision-making process
• Maintain accurate and up-to-date sales activity records in CRM systems
• Track pipeline, forecast performance, and report on sales progress
• Ensure timely follow-up and disciplined pipeline management
• Partner with marketing, product, and sales leadership to refine messaging and improve conversion rates
• Participate in training and ongoing development
• Contribute to a high-performance, team-oriented sales culture

Bilingual Inside Sales Representative

Collection Specialist

• Handle inbound and outbound collection calls to resolve past due accounts
• Build and maintain positive relationships with key clients
• Collaborate with Customer Success, Finance, and Operations to resolve delinquent accounts
• Apply defined collection strategies to improve key metrics and minimize financial losses
• Negotiate payment arrangements with customers to rectify overdue balances
• Research and address customer inquiries related to billing, payments, and disputes
• Ensure customer credits and deductions are applied correctly
• Recommend action for delinquent accounts, including shut-offs or closures
• Assist in securing financial guarantees such as bonds or deposits
• Provide documentation to outside collection and bond agencies
• Maintain accurate and current credit files and records
• Perform account reconciliations and ensure records are accurate

Bilingual Inside Sales Representative

Credit and Collection Specialist