Prominence Advisors

Analyst

• Build, configure, and maintain Epic Grand Central and Prelude, focusing on Charge RTE workflows
• Analyze and implement new build requests from business owners and operational stakeholders
• Identify and deliver optimizations to registration, ADT, and eligibility workflows
• Troubleshoot and resolve incident and service request tickets within agreed service levels
• Provide input and build support for health-system integration projects
• Design, build, and test new functionality, including unit and integrated testing and documentation
• Support Epic upgrades through impact review, build, testing, and validation
• Provide go-live support, including at-the-elbow and command center coverage
• Participate in the on-call rotation and provide after-hours support as needed
• Partner with business owners, Epic, and IS team members to evaluate and recommend solutions
• Follow organizational policies, change control, and documentation standards
• Mentor and grow customer teams, escalate issues, and guide projects to successful outcomes

RTE Analyst

• Support a post-go-live optimization project at a large, multi-entity health system following a recent Epic implementation
• Diagnose billing or claim-edit issues at the source within the Epic build
• Correct upstream workflow, build/configuration, and data-quality issues
• Help reduce outstanding inventory
• Work closely with the track leader on the highest-impact areas
• Perform charge capture analysis, revenue capture, and revenue integrity work across all three tracks

RTE Analyst

Epic PB/HB Analyst