ProTech,LLC

Automotive Mobile Diagnostic Technician

ProTech,LLC
Posted 10/20/2026full-timeSalisbury • Maryland • United StatesJuniorMid-Level💰 $30 per hourWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in vehicle diagnostics and customer support, with a strong ability to communicate technical information effectively. Proficient in utilizing diagnostic tools and resolving vehicle technology issues while providing excellent customer service.

Highest-signal resume keywords
Diagnostic Technician ExperienceI-CAR CertificationASE CertificationEffective Communication SkillsCustomer Service Skills

About the role

Key responsibilities & impact
  • Apply technical knowledge to assist customers
  • Answer inbound and outbound phone calls in support of the Autel scanning unit
  • Answer technical questions relating to scanning procedures of the Autel unit
  • Conduct research to understand, explain, and resolve vehicle technology issues
  • Perform all-purpose duties as assigned

Requirements

What you’ll need
  • 2+ years of prior experience as a Diagnostic technician required
  • I-CAR & ASE certifications preferred
  • Must currently have or be willing to obtain proper tools to successfully complete job duties as assigned
  • Must be able to pass all pre-employment screenings including background checks
  • Minimum age requirement of 21+ years
  • Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs
  • Ability to read and understand instructions, written estimates, and work orders
  • Effective verbal and written communication skills
  • Ability to work through competing priorities and adapt easily to a fast-paced environment
  • Ability to provide personable, friendly customer service to internal and external customers
  • Must be eligible to work in the U.S. with no restrictions

Benefits

Comp & perks
  • Benefits from day one – Immediately eligible for medical, dental and vision
  • Industry Comparable Pay – Paid weekly
  • Paid Vacation & Holidays – Begin accruing day 1
  • Career growth opportunities – We promote from within
  • Paid Skilled Trainings and Certifications – I-CAR and ASE
  • State of the Art Products – 3M Repair Products

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Vehicle DiagnosticsScanning ProceduresTechnical ResearchProblem ResolutionTool Proficiency
Soft Skills
AdaptabilityPrioritizationPersonable Interaction
Tools & Technologies
Autel Scanning Unit
Certifications & Qualifications
I-CAR CertificationASE Certification
Industry Keywords
Automotive TechnologyCustomer SupportTechnical Assistance