Protomiq

Sales

• Engage, present, and close new business sales via phone and on-site meetings with automotive dealership management
• Manage and maintain the velocity of all deals through the pipeline
• Achieve and exceed activity targets and monthly revenue goals
• Work closely with team members in a sales Pod structure to exceed targets
• Communicate customer questions or needs to appropriate company resources and follow up to ensure resolution and customer satisfaction
• Collaborate with and support team members in an open and encouraging environment
• Document all activities and diligently forecast business within Salesforce CRM
• Maintain close contact with clients to ensure minimal attrition

Regional Sales Manager

Support Specialist

• Complete basic customer requests and website installations while delivering a positive customer experience through clear communication and exceptional customer service
• Provide Tier 1 technical support for basic customer requests, product setup, and deployment activities across Protomiq products
• Submit and manage third-party technical configuration requests
• Configure website plugins, integrations, and tools according to company standards and customer requirements
• Perform quality assurance checks to confirm accurate account and plugin setups
• Maintain accurate notes, status updates, and account documentation within internal systems
• Collaborate with the Tier 2 team to advance technical and operational skill levels
• Assist with website installations
• Manage third-party technical requests to ensure accurate and timely task resolutions

Support/Deployment Specialist, Tier 1

• Engage, present, and close new business sales via phone and on-site meetings with automotive dealership management
• Manage and maintain deal velocity through the sales pipeline
• Achieve and exceed activity targets and monthly revenue goals
• Collaborate with team members in a sales Pod structure to exceed targets
• Communicate customer questions or needs to appropriate company resources and follow up to ensure resolution and customer satisfaction
• Collaborate with and support team members in an open and encouraging environment
• Document activities and diligently forecast business within Salesforce CRM
• Maintain close contact with clients to minimize attrition