Quality Bicycle Products

Account Manager

• Manage an assigned sales territory and develop expertise in its demographics, geography, events, dealer circumstances, and external influences
• Collaborate with the Outside Sales Rep, Regional Account Specialist, and Regional Sales Manager
• Sell bicycles, parts, accessories, products, programs, promotions, and initiatives to dealers
• Communicate territory information and recommendations to the regional sales team
• Determine sales strategy and product mix, promotion, placement, and pricing
• Assess dealer selling performance and make recommendations
• Develop and sustain dealer relationships to increase sales
• Monitor QBP and competitor programs to identify dealer needs
• Track dealer specialties and areas requiring assistance
• Meet or exceed weekly, monthly, and annual territory goals
• Track selling activity using established methods and programs
• Negotiate discounts, terms, and credit limits on behalf of QBP
• Meet monthly with the Regional Sales Manager to analyze and strategize results, goals, and objectives
• Work on special projects assigned by management
• Address and resolve customer concerns and complaints
• Share best practices and contribute positively to QBP culture
• Perform other assigned tasks and responsibilities

Account Manager II

Compliance

• Set strategy and drive execution of company-wide compliance and employee safety initiatives
• Own compliance governance, operating standards, regulatory risk management, and employee safety programs
• Align compliance functions with business strategy and annual operating plans
• Translate complex regulatory frameworks into scalable operating practices
• Create decision rights and escalation paths
• Report to the VP Supply Chain and Global Logistics
• Partner with Legal, Purchasing, Logistics, DC Operations, Product, Finance, IT, Sales, external regulatory partners, and brokers
• Direct company compliance and employee safety strategies aligned to QBP objectives and insurance requirements
• Establish accountability, standards, escalation paths, and management routines
• Build and lead a proactive compliance department
• Lead and develop managers across distinct compliance functions
• Manage customs compliance policies, standards, controls, and procedures for import and export activities
• Oversee trade data integrity, compliance systems, process integration, and automation opportunities
• Manage product safety compliance and support investigations and recalls
• Manage hazardous materials compliance for transportation, storage, processing, documentation, training, and operations
• Manage extended producer responsibility regulations, environmental reporting, and related obligations
• Own employee safety strategy, standards, programs, training, governance, reporting, and execution
• Identify, escalate, remediate, communicate, and document compliance risks
• Engage external partners including customs brokers, governmental agencies, insurers, claims administrators, and service providers
• Define and lead compliance strategy and annual operating plans
• Govern scalable compliance and safety programs, policies, controls, operating models, and ownership
• Provide executive recommendations on compliance risk, safety risk, claims, business impact, mitigation, and tradeoffs
• Oversee customs filings, import/export transactions, valuation, classification, country of origin, documentation, and filing timeliness
• Lead global trade risk identification and mitigation, including supplier documentation, sanctions screening, licensing, and regulatory requirements
• Identify tariff mitigation, free trade agreement, duty drawback, and other duty-reduction opportunities
• Oversee product safety investigations and lead recalls when necessary
• Establish and scale EPR and environmental reporting programs
• Own employee safety governance, training, incident management, corrective action, and continuous improvement
• Oversee incident reporting, investigation, documentation, root-cause analysis, corrective action, and stakeholder communication
• Oversee claim submission and management through resolution
• Maintain safety documentation, reporting, training records, and audit trails
• Establish compliance performance indicators and improve visibility, automation, data quality, and system-enabled controls
• Integrate compliance and safety requirements into business processes
• Build organizational engagement through training, guidance, communication, audits, and practical tools
• Represent QBP with governmental agencies, brokers, suppliers, service providers, insurers, and third parties
• Lead and develop customs, product safety, hazmat, environmental, employee safety, and compliance professionals
• Manage compliance work within QBP’s risk tolerance
• Support insurance, litigation, disclosure, investigation, audit, claims, and document requests
• Support business cases and prioritization for compliance and safety investments
• Drive remediation of compliance and safety gaps to completion

Account Manager II

Director of Compliance