Quantum Metric

Solutions Engineer

• Own the technical strategy for complex enterprise sales cycles across the Americas from discovery to close
• Architect and lead tailored demonstrations and narratives, including Felix Agentic use cases, aligned to C-level business outcomes
• Lead and de-risk technically and politically complex proofs-of-concept, defining success criteria and quantifying enterprise-scale business value
• Design scalable, enterprise-grade solution architectures and articulate ROI-based value propositions for major accounts
• Mentor and upskill Solutions Engineers, share best practices, and act as a technical escalation point
• Partner with Account Executives, RVPs, and Customer Success on deal orchestration for named and strategic accounts
• Coordinate with Product and Engineering on post-sales onboarding and roadmap influence
• Lead RFP responses for strategic accounts and provide structured customer input to the product roadmap, particularly around Felix Agentic
• Contribute to demo strategy, configuration standards, best practices, and value delivery practices
• Lead strategic and technical initiatives involving multiple team members
• Participate actively in hiring processes and hiring decisions

Senior Solutions Engineer

• Guide the technical strategy for enterprise sales cycles across EMEA, from initial discovery to closing
• Partner with Account Executives to understand prospects’ critical business issues
• Create tailored demonstrations and narratives aligned with high-level business outcomes
• Lead complex proof-of-concepts, define success criteria, and quantify measurable business value
• Translate customer needs into scalable solution architectures and clear value propositions
• Collaborate with Account Executives on deal orchestration
• Coordinate with Product/Engineering to ensure smooth post-sales onboarding
• Serve as a subject matter expert on the Quantum Metric platform and competitive Customer Experience landscape
• Articulate complex technical concepts and business value to C-level executives and engineers
• Support RFP responses
• Provide structured customer feedback to influence the product roadmap
• Guide prospective customers from initial discovery to a signed deal