Quorum Federal Credit Union

Human Resources

• Support the HR team’s transition from a legacy HRIS to a new HRIS
• Download, organize, and store data and documentation from the legacy HRIS
• Upload documents and information to the new HRIS
• Transfer employee data from the legacy HRIS to the new HRIS
• Process large volumes of employee data and documentation confidentially and accurately
• File documents into appropriate employee digital files
• Audit and validate migrated data, identify discrepancies, and resolve issues
• Track and monitor migration activities to meet established timelines
• Work with the HR team and HRIS vendor to address roadblocks
• Assist with data cleanup, record reconciliation, and testing
• Complete assigned migration tasks independently while maintaining productivity, accuracy, and communication
• Perform additional administrative tasks as assigned

HR Operations Assistant

Operations

• Manage daily processing for deposits, Real Time Payments (RTP), ACH, and wires
• Perform manual and batch postings, research, exception handling, and general ledger reconciliation
• Coordinate and schedule daily EFT, ACH, and wire processing
• Serve as a department point of contact when the Operations Manager is unavailable
• Support electronic funds processes and member servicing
• Work on system updates, service enhancements, and process-change projects
• Maintain work in project and ticketing tools using Agile-inspired practices
• Lead or support process reviews and testing and translate findings into production changes
• Identify rules-based work for automation through RPA and AI-assisted workflows
• Define requirements, test automation solutions, and measure their impact with stakeholders
• Work with vendors, management, and regulators on internal services, funds transfer policies, compliance, security, and contingency planning
• Write and maintain procedure documents and recommend policy updates
• Use AI-assisted decision tools for exception handling, risk assessment, and fraud detection where appropriate
• Support other business units with member requests and workflows
• Cross-train on critical processes and help maintain service levels
• Interact with vendors and third parties on behalf of members and the Credit Union
• Stay current on regulatory and technology changes
• Promote a positive, professional work atmosphere and perform other assigned duties

HR Operations Assistant

Senior Operations Associate