Railpen

Manager

• Partner with and deputise for the Director of Change & Transformation (C&T) PIM to shape, optimise and govern the portfolio
• Provide strategic insight, constructive challenge and recommendations for portfolio decision-making, investment planning and business objectives
• Lead portfolio prioritisation, sequencing and investment-planning activities
• Assess demand against strategic value, risk, cost, delivery capacity and organisational readiness
• Maintain an integrated view of portfolio status, priorities, budgets, capacity, risks, dependencies and opportunities
• Oversee portfolio performance, delivery confidence, investment effectiveness, risks and dependencies
• Ensure proportionate governance arrangements are in place
• Facilitate portfolio trade-off discussions and recommend changes to priorities, sequencing or investment
• Maintain oversight of change demand, delivery capacity and organisational readiness
• Work with Project Management, Business Analysis and delivery leaders to balance portfolio outcomes and capability requirements
• Build trusted relationships with senior business and change leaders
• Represent the portfolio in leadership and governance forums
• Anticipate emerging risks, opportunities and portfolio implications
• Continuously improve portfolio management practices, governance, planning and management information
• Contribute to team anchor days, leadership forums, all-hands meetings, capability communities, offsites and other in-person activities

Portfolio Manager

• Partner with and deputise for the Director of Change & Transformation to shape, optimise and govern the portfolio
• Provide strategic insight, constructive challenge and recommendations for portfolio decision-making, investment planning and business objectives
• Lead portfolio prioritisation, sequencing and investment-planning activities
• Assess demand against strategic value, risk, cost, delivery capacity and organisational readiness
• Maintain an integrated view of portfolio status, priorities, budgets, capacity, risks, dependencies and opportunities
• Oversee portfolio performance, delivery confidence, investment effectiveness, risks and dependencies
• Ensure proportionate governance arrangements are in place
• Facilitate portfolio trade-off discussions and recommend changes to priorities, sequencing or investment
• Maintain oversight of change demand, delivery capacity and organisational readiness
• Work with Project Management, Business Analysis and delivery leaders to balance portfolio outcomes and capability requirements
• Build trusted relationships with senior business and change leaders
• Bridge business strategy and change delivery and represent the portfolio in leadership and governance forums
• Anticipate emerging risks, opportunities and portfolio implications
• Continuously improve portfolio management practices, governance, planning and management information
• Contribute to team anchor days, leadership forums, all-hands meetings, capability communities, offsites and other in-person activities

Project Manager

• Support Project Managers with planning, governance, reporting and project controls across projects and smaller change initiatives
• Produce and maintain project documentation, including plans, RAID logs, status reports, actions, decisions and governance materials
• Coordinate stakeholder input, meetings, workshops and follow-up actions
• Track milestones, dependencies and progress, owning assigned actions through to completion
• Identify and monitor risks, issues, assumptions, dependencies and delivery concerns, escalating appropriately
• Coordinate delivery activities across business, technology and third-party stakeholders
• Lead defined workstreams or lower-complexity projects within agreed scope, tolerances and oversight arrangements
• Develop Project Management capability through coaching, feedback, hands-on experience and participation in the wider Project Management community

• Line-manage and develop Project Managers, supporting performance, wellbeing and long-term career progression
• Own and continuously improve the Project Management capability across Change & Transformation
• Establish professional standards, methodologies, frameworks, role expectations, development pathways, AI-enabled practices and ways of working
• Build and lead a Project Management community promoting consistency, collaboration, knowledge sharing and continuous professional development
• Work with matrix managers, Portfolio Managers and Resource Planning colleagues on deployment, utilisation, performance feedback, succession planning and capability development
• Coach and mentor Project Managers on planning, governance, stakeholder management, risk management and delivery leadership
• Use performance trends, feedback, delivery insights and lessons learned to identify capability gaps and improve Project Management practice
• Partner with other capability leads to align Project Management standards with organisational and portfolio needs
• Champion adoption of Change & Transformation and Project Management frameworks across the portfolio
• Advocate for the Project Management profession across Change & Transformation and the wider organisation
• Participate in team anchor days, capability forums, coaching activities, workshops and other in-person events

Lead Project Manager

Business Analyst

• Line-manage and develop Business Analysts, supporting performance, wellbeing and career progression
• Own and continuously improve the Business Analysis capability across Change & Transformation
• Develop professional standards, methodologies, frameworks, role expectations, development pathways, AI-enabled practices and ways of working
• Build and lead a Business Analysis community promoting professional identity, consistency, collaboration, knowledge sharing and continuous development
• Work with matrix managers, Portfolio Managers, Project Managers and Resource Planning colleagues on resource deployment, utilisation, performance feedback and development
• Provide people-leadership input into resourcing decisions and identify capability gaps and development priorities
• Coach Business Analysts through complex analysis challenges and provide constructive challenge on outputs
• Drive continuous improvement in requirements management, process analysis, stakeholder engagement, business improvement and alignment with business architecture principles
• Build relationships with Project Management, Business Architecture and PMO leads
• Promote a consistent and proportionate Business Analysis approach across programmes, projects and smaller change initiatives
• Advocate for the Business Analysis profession across Change & Transformation and the wider organisation
• Contribute to team anchor days, capability forums, coaching activities, workshops and in-person events

Lead Business Analyst

• Support gathering, analysis and documentation of business requirements
• Map processes, capture data and analyse information to identify issues, opportunities and practical improvements
• Produce and maintain project documentation, including meeting notes, action logs, requirements documentation and process maps
• Coordinate stakeholder input, workshops and follow-up actions
• Support definition, review and sign-off of business requirements in line with governance standards and project timelines
• Assist with testing preparation, including drafting test scenarios, coordinating business users and supporting evidence gathering
• Communicate progress updates, decisions and next steps to stakeholders and business users
• Take ownership of discrete analysis activities on lower-complexity work as capability develops
• Build Business Analysis capability through coaching, feedback, hands-on experience and participation in the wider BA community