Relais & Châteaux

Director

• Coordinate the work of 12 Delegation Directors located throughout the world
• Coordinate the 26-person Member Services team
• Help members across the Association’s 20 geographic delegations
• Deploy services and programs initiated by Headquarters
• Prepare and implement local action plans decided within each delegation
• Coordinate the Employer Brand team of 2 people
• Ensure effective use of the Association’s HR tools, including the recruitment website and ATS
• Promote the network to relevant schools and institutions capable of providing talent to members
• Plan and organize the Association’s main member meetings throughout the year
• Organize national and regional delegation meetings and business-specific meetings for chefs, sales teams, and human resources teams
• Ensure proper execution of member meetings

International Director – Member Services

Sales

• Promote the Relais & Châteaux brand and member hotels to the travel trade in the United Kingdom, Ireland, and Scandinavia
• Ensure member hotels receive maximum benefit from global sales efforts in designated markets
• Grow revenue and maximize market share through sales activities and direct sales efforts
• Identify and solicit travel agency and MICE accounts with significant revenue potential
• Assist VIP agencies with confirming member hotels through central reservations/SynXis
• Represent Relais & Châteaux at sales blitzes, PR events, conferences, and FAM trips
• Aid in organizing sales blitzes, sales events, and showcases
• Escort member hotels on sales calls during sales blitzes
• Create annual account action and marketing plans
• Build effective relationships with member hotels, restaurants, and Relais & Châteaux management
• Collaborate with the global sales team to create a successful and cohesive sales organization
• Report to the Global Director of Sales

International Director – Member Services

Regional Sales Manager – UK, Ireland, Scandinavia