Rennova

Analyst

• Develop, structure, and update training content and materials for commercial teams
• Create and organize learning paths based on different levels of knowledge and business needs
• Conduct training needs analyses with business areas, identifying knowledge and competency gaps
• Apply principles of Andragogy and instructional methodologies when designing learning solutions
• Develop content using different formats and resources to promote more dynamic and effective learning experiences
• Manage and publish content on LMS platforms
• Monitor training, participation, completion, and program effectiveness metrics
• Support the implementation of training and development programs for commercial teams
• Partner with leaders and internal teams to understand challenges and translate needs into training solutions
• Contribute to the continuous improvement of methodologies, tools, and processes for Commercial Training & Development
• Deliver in-person and/or virtual training sessions, as needed

Mid-Level Commercial Training Analyst

Collections

• Conduct complex credit analyses, assessing payment capacity, financial structure, indebtedness, relationship history, market behavior, and risk exposure
• Prepare technical credit assessments, recommending the establishment, maintenance, or review of credit limits and commercial terms
• Analyze strategic customers, higher-exposure transactions, and exceptional situations, balancing commercial opportunities with financial risk mitigation
• Monitor the credit portfolio, identifying changes in risk profile, exposure concentration, limit utilization, and signs of financial deterioration
• Periodically review credit limits and credit-granting criteria
• Support the development and evolution of credit policies, criteria, approval authorities, and processes
• Develop analyses and studies on credit risk, delinquency, financial exposure, and portfolio performance
• Track credit indicators and propose actions to reduce risks and improve portfolio performance
• Partner with the Sales, Collections, Finance, and other relevant departments
• Support the assessment of collateral, differentiated payment terms, and risk mitigation instruments
• Identify opportunities to improve and automate processes, controls, tools, and models
• Contribute to the team’s technical development
• Ensure proper documentation of credit analyses and decisions
• Participate in strategic projects related to Credit, Accounts Receivable, risk management, and the transformation of financial processes

Credit and Collections Specialist

Business Analyst

• Serve as the primary point of contact for all demands related to the Rennova App.
• Gather briefs, needs, and opportunities from different areas of the company, translating them into app improvements.
• Manage the app’s commerce operations, including the catalog, offers, and purchasing journey.
• Manage Academy content, ensuring courses, training programs, and educational materials are kept up to date.
• Manage the content feed and schedule of events available in the app.
• Lead the design and implementation of new digital business areas, initially focusing on TikTok Shop and Marketplace.
• Monitor and ensure the continuity of B2B and B2C e-commerce operations.
• Monitor performance indicators for digital business areas, identifying opportunities to improve the user experience, increase engagement, and drive sales growth.
• Support the Marketing team in developing digital campaigns for the channels under this role’s responsibility.
• Provide guidance and operational support to the assistant responsible for app-related demands.
• Prepare management reports, present performance analyses, and propose innovation and continuous improvement initiatives.

Mid-Level Commercial Training Analyst

Credit and Collections Specialist

Senior Digital Business Analyst