Residential Elevators

Account Manager

• Collaborate with cross-functional teams to resolve complex client problems and escalations
• Initiate and maintain continuous communication with internal and external clients
• Create, modify, and communicate daily schedules for service technicians
• Interact positively and professionally with clients regarding critical issues related to Residential Elevators' products and services
• Assess client needs and communicate appropriate resolution options immediately or within short deadlines
• Directly control service technician schedules
• Assist in planning and implementing department goals
• Recommend improvements to departmental efficiency and effectiveness to leadership

Account Representative

Accountant

• Prepare and post monthly journal entries, accruals, and fixed asset schedules
• Perform monthly bank, balance sheet, and account reconciliations
• Research and resolve accounting discrepancies
• Assist with timely financial closing procedures and variance analysis
• Support accounts payable, accounts receivable, and day-to-day accounting transactions
• Investigate and resolve customer queries
• Communicate with customers via phone and email
• Ensure compliance with internal controls and financial policies
• Assist in preparing accurate, timely financial statements and reports
• Assist the VP of Finance and/or Controller with other assigned duties
• Report to the Accounting Team Lead and provide day-to-day accounting support

Account Representative

Staff Accountant