Resources for Human Development

Learning and Development

• Implement standardized training curriculum, including the New Hire Orientation process
• Facilitate engaging training sessions supporting state and service line goals
• Maintain, update, and develop training curricula, content, and materials
• Support corporate education initiatives
• Provide feedback to program management regarding new employee performance during orientation
• Ensure program administration and direct care staff have the knowledge and skills needed to provide quality services
• Maintain accurate employee training documentation
• Track training within Relias and review training compliance data and corrective action plans
• Help programs maintain regulatory, licensing, certification, and funder training compliance
• Support preparation for state surveys and completion of required federal and state compliance training
• Assist programs with staff licensing and certifications
• Communicate with program management about employee training needs and compliance
• Provide oversight and support to designated training staff
• Identify gaps and inconsistencies in program training requirements and processes
• Streamline new-hire onboarding and standardize training practices
• Provide training support across responsible program locations
• Assist with operational tasks and oversight as assigned
• Partner with RHD's Corporate Training and Education team
• Develop supplemental program-specific training materials
• Support Relias training tracking and reporting
• Prepare and distribute monthly KPI and training reports to leadership
• Build collaborative relationships with internal teams, employees, stakeholders, and external partners
• Travel regularly to supported program locations and work occasional evenings, weekends, or at different locations as needed

Training Coordinator

Behavior Specialist

• Complete evaluations and detailed assessments of needs for individuals requiring a Behavioral Support Plan (BSP) or Restrictive Procedure Plan (RPP)
• Collect and evaluate behavioral data
• Observe individuals in various settings to develop BSPs/RPPs
• Collaborate with individuals, families, and support teams to develop BSPs/RPPs and positive interventions
• Conduct comprehensive functional assessments of presenting issues
• Develop individualized BSPs/RPPs that are Person Driven and reflect core clinical needs
• Train and mentor support/program staff, families, and team members
• Implement and monitor BSP/RPP activities and strategies
• Collect, organize, review, and analyze data on challenging strategies
• Maintain behavioral data tracking tools and create progress documentation using Excel
• Convey trends, progress, success, or the need to change approaches
• Review and revise BSPs/RPPs annually or when critical revisions are requested
• Collect BSP/RPP signatures electronically through DocuSign
• Schedule and facilitate annual BSP/RPP training with interdisciplinary teams
• Attend psychiatric, medical, and therapy appointments as needed
• Participate in Interdisciplinary Team, Quarterly ISP, Human Rights Team, Human Rights Committee, and Positive Practices Review Committee meetings
• Protect individuals’ human rights and complete related summaries and documentation
• Document billable and non-billable time in SETWorks and complete required progress notes and summaries
• Submit monthly oversight information to supervisors
• Participate in supervision and mentoring meetings
• Review caseload and authorization tools and update teams on changes
• Submit complete and accurate documentation required by regulations, PDCS, and HIPAA
• Complete annual training requirements and follow up on correspondence, mailings, and filing