Reveal Technology

Field Service Representative

Reveal Technology
Posted 10/21/2026full-timePoole • United KingdomMid-LevelSenior💰 £80,000 - £95,000 per yearWebsite
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Core Competencies

Role fit
Core Competencies

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Demonstrates strong practical IT skills, including Windows and Linux, with hands-on experience in geospatial and ISR systems. Capable of delivering training to diverse audiences and effectively capturing user feedback for engineering improvements.

Highest-signal resume keywords
Windows DeploymentLinux TroubleshootingGeospatial Systems ExperienceTraining DeliveryPython Scripting

Tech Stack

Tools & technologies
LinuxPython

About the role

Key responsibilities & impact
  • Embed with the customer on site 2 to 3 days a week, flexing with operational need, as their first point of contact for Reveal
  • Install, configure and support Farsight nodes, viewers, XR kit and Echo, in camp, in the field and at sea
  • Deliver training, from new-user courses to refresher and advanced analyst sessions, and keep training material current
  • Support exercises, rehearsals and operations, including 3D reconstruction from drone and sensor data
  • Fix problems in the field, escalating to engineering when needed
  • Capture user feedback and turn it into clear tickets and feature requests for engineering
  • Test pre-release builds and new features so training is ready before the software reaches users
  • Collect real-world datasets for the engineering team to develop and test against
  • Pass new requirements and opportunities to the International Sales Engineer, and support demos, trials and proposals
  • Report activity and progress against contract deliverables through regular SITREPs

Requirements

What you’ll need
  • Strong practical IT skills: Windows, networking, and deploying and troubleshooting software on laptops, servers and tablets
  • Hands-on experience with geospatial, mapping or ISR systems
  • Experience delivering training to mixed audiences, from junior users to staff officers
  • Confidence working directly with special operations users; service experience a strong advantage
  • A self-starter who works well on their own with limited oversight, with the discretion a sensitive customer needs
  • Based in or able to commute daily to Poole
  • Strong Linux, networking and deployment skills; scripting in Python or similar
  • UK national, eligible for DV clearance

Benefits

Comp & perks
  • Medical, Dental, Vision coverage
  • Parental Leave
  • Unlimited Paid Time Off
  • Home Office Stipend
  • Equity

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
WindowsLinuxNetworkingSoftware DeploymentTroubleshootingGeospatial SystemsMapping SystemsISR SystemsTraining DeliveryScripting
Soft Skills
Self-StarterDiscretionConfidence with Users
Tools & Technologies
Farsight NodesXR KitEcho3D Reconstruction ToolsDrone Data Processing
Certifications & Qualifications
DV Clearance
Industry Keywords
Special OperationsUser FeedbackTraining Material DevelopmentSITREP Reporting