Rhenus Logistics

Pricing Analyst

• Drive commercial and product strategy by supporting the Country Product Manager and commercial department
• Support the change process into a product-led organisation
• Translate and adapt global ocean freight strategies to local market conditions and operational realities
• Lead commercial actions and guide sales teams on focus lanes, target accounts and pricing strategies
• Monitor gross margin and profitability by trade, customer and product
• Expand margins, optimise costs and upsell services
• Ensure compliance with Global FCL and LCL Adherence Policies
• Own pricing responsibility for product requests, including RFQs and tender management requests
• Maintain and upload the product tariff framework in the global pricing tool
• Provide accurate pricing to sales staff and customers, including follow-up
• Support sales staff by negotiating with customers to secure additional opportunities
• Manage low-margin lanes and customers and develop profitability improvement plans
• Determine accurate pricing processes and increase profitability for each customer using analytical skills
• Communicate customer agreement status to customers, sales and operations
• Manage the annual price increase process
• Evaluate pricing structures and identify process improvement opportunities

Ocean Freight Product – Pricing Specialist

Customer Support

• Support business applications, with a focus on finance, billing, and logistics processes
• Assist business departments as the first point of contact for questions about system usage
• Handle support requests in 1st Level Support
• Analyze and document errors, incidents, and user requests
• Ensure sustainable solutions or escalate issues to the appropriate teams
• Maintain and continuously expand the knowledge base, training materials, and support documentation
• Participate in testing, releases, system enhancements, and the introduction of new features
• Collaborate with Process Owners, Power Users, Application Support, and external service providers
• Support the development and mapping of interfaces between different systems
• Identify potential process improvements and contribute suggestions for improvement
• Contribute to the digitalization of business processes and support innovative projects in the finance and logistics sectors

1st Level Support Specialist, Finance & Billing

People Operations

• Strategische Weiterentwicklung des gruppenweiten People-Operations-Modells einschließlich skalierbarer Shared Service Centers und Centers of Excellence
• End-to-end-Verantwortung für effiziente, gesetzeskonforme und geschäftsorientierte HR-Prozesse entlang des gesamten Mitarbeiterlebenszyklus
• Standardisierung von HR-Services, Servicekatalogen und Service Levels zur Verbesserung von Qualität, Geschwindigkeit und Zuverlässigkeit für das Unternehmen
• Analyse globaler HR-Strukturen zur Identifizierung von Optimierungs- und Effizienzpotenzialen
• Enge Zusammenarbeit mit dem People Technology Team zur Förderung innovativer Automatisierung, Ticketing- und digitaler HR-Lösungen
• Übersetzung von Geschäftsanforderungen in globale HR-Lösungen
• Enge Zusammenarbeit mit der Geschäftsleitung, HR Business Partnern sowie regionalen und lokalen HR-Organisationen
• Sicherstellung des Gleichgewichts zwischen globaler Standardisierung und lokalen/regionalen Anforderungen
• Beratung des Managements bei strategischen HR- und Organisationsentscheidungen
• Unterstützung von Veränderungsprozessen und Sicherstellung einer nachhaltigen Umsetzung in Regionen und Ländern
• Identifizierung und Implementierung internationaler HR-Best Practices

Director of People Operational Excellence

Procurement

• Manage and further develop Legal Tech applications, with a focus on Contract Lifecycle Management (CLM)
• Support national and international rollouts and system implementations
• Digitize and optimize contract and approval processes
• Translate business requirements into practical solutions
• Ensure the quality of contract, master, and metadata
• Support data migrations
• Create and maintain contract templates, guidelines, and documentation
• Manage testing and quality assurance for new features and processes
• Support access rights and governance matters
• Coordinate support requests and plan and deliver user training
• Prepare reports and analyses
• Contribute to automation, AI, and Legal Tech initiatives, as well as Legal Operations projects
• Collaborate with Legal, IT, business units, and external partners

Ocean Freight Product – Pricing Specialist

1st Level Support Specialist, Finance & Billing

Director of People Operational Excellence

Legal Tech and Contract Management Assistant