RHI Magnesita

Business Intelligence Analyst

• Support market research projects focused on steel, manufacturing, and broader industrial market trends
• Analyze internal and external data sources to identify business opportunities, competitive insights, and emerging market developments
• Assist in creating dashboards, reports, presentations, and market intelligence summaries using tools such as Excel and Power BI
• Partner with commercial and sales teams to organize customer and market feedback into meaningful insights
• Participate in market deep dives and strategic projects supporting growth initiatives across key business segments
• Explore emerging AI-enabled tools and analytics solutions that improve how business intelligence is gathered and shared
• Help maintain data quality and accuracy across multiple sources and reporting platforms
• Gain exposure to customer operations, commercial strategy, and executive decision-making processes

Market Intelligence, Business Analytics Intern

Safety Specialist

• Lead implementation and continuous improvement of regional health, safety, and environmental programs across assigned operations and geographic areas
• Translate global HSE requirements, standards, and objectives into practical regional initiatives
• Provide leadership and guidance for behavior-based safety programs, risk assessments, non-routine task evaluations, and HSE policies and procedures
• Conduct incident and accident investigations, perform root cause analysis, and develop corrective and preventive action plans
• Coordinate and manage workers' compensation cases
• Identify, develop, and communicate HSE best practices across field operations
• Deliver training, coaching, and support to strengthen HSE awareness, accountability, and leadership
• Develop and maintain site-specific safety plans aligned with company standards, customer requirements, and regulatory expectations
• Partner with operational leaders, field teams, customers, and stakeholders to identify hazards, assess risks, and implement mitigation strategies
• Monitor, analyze, and communicate HSE performance metrics
• Support safety culture transformation initiatives and serve as a regional HSE subject matter expert
• Complete department administrative responsibilities and reporting requirements
• Demonstrate ethical conduct, integrity, professionalism, and RHI Magnesita's Growth Enabling Behaviors
• Support approximately 400 employees across North America in a field service environment

Regional Health, Safety, and Environmental Specialist

General

• Serve as the primary technical resource for customer equipment and operational issues
• Troubleshoot flow control equipment and identify root causes of performance challenges
• Conduct on-site assessments and periodic customer visits to evaluate equipment condition and operating practices
• Develop recommendations to improve equipment performance, reliability, and safety
• Review customer storage practices for refractory materials and spare parts
• Support installation, startup, and commissioning of flow control systems and related equipment
• Partner with Sales and Engineering teams to plan and execute customer trials and project implementations
• Monitor new equipment installations to ensure successful startup and operational readiness
• Coordinate technical support activities and provide guidance during key project milestones
• Deliver technical training on equipment operation, maintenance, and safety procedures
• Build customer relationships through proactive communication and technical consultation
• Help customers maximize the value, performance, and longevity of installed equipment
• Collaborate with Engineering, R&D, Quality, and Product Management teams on product improvement and new product development
• Provide field feedback and customer insights for equipment innovation and performance enhancements
• Mentor and support less experienced technical service personnel as needed
• Travel frequently to customer sites across North America for installations, commissioning, equipment evaluations, training, and ongoing technical service

Field Technical Services Specialist

Sales

• Develop and execute strategic sales plans for Cement and Lime accounts across the Southeast region
• Build and maintain relationships with plant managers, procurement teams, and technical stakeholders
• Identify cross-selling and upselling opportunities for refractory products, systems, and services
• Deliver revenue targets and profitability goals
• Manage the full sales cycle, including forecasting, pricing, contract negotiation, and order execution
• Monitor market trends, competitive activity, and customer needs
• Collaborate with technical and engineering teams to deliver customized refractory solutions
• Provide technical support and product recommendations to improve customer performance and cost-efficiency
• Participate in site visits, shutdown planning, and installation oversight as needed
• Expand RHI Magnesita’s presence within regional Cement and Lime industries
• Prospect and develop new business opportunities and strategic partnerships
• Represent the company at industry events, conferences, and customer engagements
• Work cross-functionally with operations, supply chain, and R&D teams
• Maintain accurate CRM data, sales forecasts, and reporting
• Contribute to regional business planning and strategy development

Industrial Sales Manager

Analytics Engineer

• Lead Data & Analytics solutions across Databricks, SAP, Azure and Microsoft BI technologies
• Work with SAP ECC, S/4HANA, Datasphere, SAC and BTP on data migration, rollout and transformation projects
• Own selected data products end to end: build, enhance and maintain them over time
• Drive business demand intake and ensure strong business alignment and prioritization
• Lead resource planning, financial planning and forecasting for the area
• Manage budget and delivery discipline
• Steer external partners on resources, financials and execution quality
• Guide large initiatives from discovery to go-live
• Build prototypes and stay close to technical work when needed
• Structure tasks, dependencies and agile execution across multiple teams
• Support and grow the local Data & Analytics team, with the option to step into people leadership

Market Intelligence, Business Analytics Intern

Regional Health, Safety, and Environmental Specialist

Field Technical Services Specialist

Industrial Sales Manager

IT Specialist – Data & Analytics Delivery