RRTS HOLDINGS, LLC

Sales

• Lead, motivate, and hold Account Executives accountable for regional contribution margin goals
• Translate regional objectives into territory strategies, account priorities, and measurable execution plans
• Maintain a visible field presence through customer meetings, sales calls, and ride-alongs
• Establish performance expectations and address execution gaps
• Partner with the Regional Director, Sales on territory alignment, resource deployment, and growth initiatives
• Coach Account Executives through one-on-ones, performance reviews, and field-based development
• Observe customer interactions and reinforce prospecting, discovery, negotiation, and account-management behaviors
• Develop targeted training programs and build a high-performance sales culture
• Manage pipeline visibility, opportunity management, and forecasting through Zoho CRM
• Review pipeline health, conversion performance, account activity, and forecast risk
• Communicate regional forecasts, account activity, and territory strategies to sales leadership
• Build senior-level relationships with priority customers, prospects, and market stakeholders
• Support new business acquisition, profitable account expansion, and long-term partnerships
• Engage in complex opportunities and translate operational capabilities into customer value
• Analyze market conditions, competitive activity, customer trends, and economic developments
• Convert market intelligence into territory and account plans
• Evaluate and improve sales processes, CRM practices, training methods, and incentive programs
• Implement continuous-improvement initiatives and scalable solutions
• Partner cross-functionally to align customer commitments with operational capabilities and service expectations

Regional Sales Manager

• Lead regional sales execution and hold Account Executives accountable for regional contribution margin goals
• Translate regional objectives into territory strategies, account priorities, and measurable execution plans
• Maintain frequent customer meetings, sales calls, and ride-alongs
• Partner with the Regional Director, Sales on territory alignment, resource deployment, and growth initiatives
• Coach Account Executives through one-on-ones, performance reviews, and field-based development
• Observe customer interactions and reinforce prospecting, discovery, negotiation, and account-management behaviors
• Develop targeted training programs and build a high-performance sales culture
• Maintain balanced pipelines across new business, retention, and profitable account expansion
• Drive disciplined use of Zoho CRM for pipeline visibility, opportunity management, and forecasting
• Review pipeline health, conversion performance, account activity, and forecast risk
• Communicate regional forecasts, account activity, and territory strategies to sales leadership
• Build senior-level relationships with priority customers, prospects, and market stakeholders
• Support complex opportunities, new business, profitable account expansion, and long-term partnerships
• Analyze market conditions, competitive activity, customer trends, and economic developments
• Convert market intelligence into actionable territory and account plans
• Evaluate sales processes, CRM practices, training methods, and incentive programs
• Implement continuous-improvement initiatives to increase productivity, pipeline quality, and customer experience
• Partner cross-functionally to align customer commitments with operational capabilities and service expectations

Manager

• Lead network-wide operational initiatives across the LTL network from assessment and planning through implementation, adoption, and performance validation
• Build project plans with objectives, milestones, accountabilities, risks, and measurable outcomes
• Partner with Service Center Management, Regional Leadership, Linehaul, Fleet, Safety, Maintenance, Customer Service, and Operations teams
• Support service center startups, expansions, restructures, and other business-critical operational changes
• Provide decision-ready project updates and performance insights to senior leadership
• Analyze service center metrics and conduct structured operational assessments
• Identify root causes and develop corrective action plans with owners, deadlines, and performance measures
• Establish repeatable best practices that can be sustained locally and scaled across the network
• Provide backup senior operational leadership, including Service Center Manager coverage
• Lead daily pickup and delivery, dock, linehaul, customer service, and administrative operations during coverage periods
• Maintain operational continuity, service commitments, employee safety, customer experience, and financial performance
• Make operating decisions, resolve escalated challenges, and ensure team accountability
• Maintain compliance with company policies, safety requirements, DOT regulations, and operating procedures
• Align staffing, labor plans, schedules, and daily execution with freight volumes and service requirements
• Monitor productivity, utilization, service performance, safety, claims, and cost controls
• Coach and develop supervisors, drivers, dock employees, customer service employees, and administrative staff
• Conduct a comprehensive operational review and performance improvement plan for the DLS facility
• Implement, measure, and adjust a structured corrective action plan for DLS
• Provide direct leadership support to local management and establish sustainable operating disciplines

Manager, Special Projects

• Lead network-wide operational initiatives across the LTL network from assessment and planning through implementation, adoption, and performance validation
• Build project plans with objectives, milestones, accountabilities, risks, and measurable outcomes
• Partner with Service Center Management, Regional Leadership, Linehaul, Fleet, Safety, Maintenance, Customer Service, and Operations teams
• Support service center startups, expansions, restructures, and other business-critical operational changes
• Provide decision-ready project updates and performance insights to senior leadership
• Analyze service center metrics across service, safety, productivity, profitability, equipment utilization, claims, and operating efficiency
• Conduct structured operational assessments across pickup and delivery, dock, linehaul, routing, staffing, equipment, and customer service functions
• Identify root causes and implement corrective action plans with clear owners, deadlines, and performance measures
• Establish repeatable best practices sustainable locally and scalable across the network
• Provide backup senior operational leadership, including Service Center Manager coverage
• Lead daily pickup and delivery, dock, linehaul, customer service, and administrative operations during assigned coverage periods
• Maintain operational continuity, service commitments, employee safety, customer experience, and financial performance
• Make timely operating decisions, resolve escalated challenges, and ensure team accountability
• Maintain compliance with company policies, safety requirements, DOT regulations, and operating procedures
• Align staffing, labor plans, schedules, and daily execution with freight volumes and service requirements
• Monitor productivity, utilization, service performance, safety, claims, and cost controls
• Coach and develop supervisors, drivers, dock employees, customer service employees, and administrative staff
• Conduct a comprehensive operational review and performance improvement plan for the DLS facility
• Measure results, adjust plans, and establish operating disciplines supporting sustained performance