SafeRide Health

Operations

• Own a domain of company performance, including diagnosis, roadmap, realized value, and executive relationship
• Frame unarticulated business problems and convert executive concerns into structured, decision-ready agendas
• Lead priority setting across Strategy & Operations and adjacent operating teams
• Resolve competing executive demands without escalating each one
• Set analytical standards and arbitrate contested numbers with Finance and the executive team
• Move executive conversations from discussion to decision
• Broker agreement between leaders who are stuck
• Build management rhythms and standards, including cadences, systems, tooling, and documentation
• Report portfolio value to the executive team with credible attribution
• Manage and develop three to four people, including Managers
• Build the team bench, run difficult conversations, and grow leaders
• Own hiring for the function and shape its operating model, standards, and culture
• Translate frontline operating reality into Product, Data Engineering, and AI roadmap requirements
• Set standards for evaluating AI investments based on real business cases
• Stay hands-on with models, memos, and working sessions when stakes justify it
• Work cross-functionally across healthcare, logistics, technology, Operations, Product, and Data Engineering
• Build the next generation of Strategy & Operations talent

Senior Manager, Strategy & Operations

General

• Verify and document health plan travel authorizations
• Request and secure pre-approvals
• Confirm authorization details with medical facilities
• Provide clear, compassionate communications about authorizations, approved providers, and denials
• Deliver timely documentation to members and health plans
• Build and maintain positive partnerships with approval teams at each health plan
• Maintain accurate, detailed records in alignment with compliance requirements
• Meet departmental performance standards while maintaining exceptional service quality and member satisfaction
• Adapt to changes in travel schedules and unforeseen circumstances while prioritizing members’ needs
• Manage end-to-end travel logistics for members traveling for medical care
• Serve as the primary point of contact for members, health plans, and vendors

Senior Manager, Strategy & Operations

Authorization Coordinator