SAI360

QA Engineer

• Act as the critical human-in-the-loop quality owner, bridging AI-generated testing, engineering output, and the final SAI360 product experience
• Use AI tools to accelerate test design, test data creation, regression coverage, defect analysis, and automation maintenance
• Review AI-generated tests and automation outputs to confirm business logic, customer intent, and release readiness
• Conduct functional, regression, integration, exploratory, and risk-based testing across multiple products and solutions
• Maintain clear and up-to-date test documentation, including AI-assisted test coverage and known gaps
• Collaborate with developers and product managers in agile teams to embed quality throughout the development lifecycle
• Automate repeatable test scenarios using Playwright, Cypress, or comparable AI-assisted automation frameworks
• Define human review checkpoints so AI-generated tests and results are validated before influencing release decisions
• Participate in code reviews, automation reviews, and continuous improvement of QA practices
• Identify, prioritize, and track complex defects through resolution, including workflow gaps, edge cases, and user-impacting quality risks

Manager

• Lead strategic transformation initiatives across the organization.
• Partner with executive leadership to drive high-priority business objectives.
• Ensure projects remain on schedule and aligned with business goals.
• Drive accountability and ownership across stakeholders.
• Support enterprise change management and organizational effectiveness initiatives.
• Manage portfolio governance processes and operational cadence.
• Support prioritization of strategic initiatives across the business.
• Facilitate executive decision-making through structured governance reviews.
• Provide visibility into project health, risks, dependencies, and resource allocation.
• Monitor portfolio KPIs and performance metrics to support business objectives.
• Identify, escalate, and remove project roadblocks.
• Manage critical issues and drive timely resolution across stakeholders.
• Ensure risks and issues are communicated appropriately to leadership.
• Maintain strong execution rigor and follow-through across initiatives.
• Coordinate cross-functional workstreams and dependencies.
• Establish and manage recurring business reviews and governance meetings.
• Track project progress, commitments, deliverables, and key performance indicators.
• Create executive-level dashboards, reporting, and status updates.
• Drive transparency and accountability through structured reporting processes.
• Champion AI adoption across the organization.
• Identify opportunities to improve efficiency through AI-enabled solutions.
• Support AI governance frameworks and best practices.
• Help establish scalable AI operating models and Centers of Excellence.
• Partner with business leaders to assess and prioritize emerging AI initiatives.
• Complete additional projects and responsibilities as assigned.

Enterprise Transformation Manager

Customer Success Manager

• Manage assigned customer relationships and ensure the highest level of service
• Drive adoption, engagement, and satisfaction with SAI360 products and services through proactive customer engagement and structured touchpoints
• Become an expert in SAI360 products and educate customers on product capabilities, benefits, and best practices
• Develop and maintain cross-functional relationships within SAI360, with partners, and with other key stakeholders
• Understand customer Ethics & Compliance business requirements and recommend continual program improvements
• Serve as the primary point of contact for service delivery and customer training
• Liaise between customers and internal departments for issue resolution and escalation management
• Assist customers with Ethics & Compliance program strategies, curriculum development, communications, and implementation plans
• Manage customer programs through ongoing collaboration and operational reviews
• Ensure proper onboarding, delivery, adoption, and utilization of purchased products and services
• Champion customer requests and advocate for customer priorities in product and service planning
• Build long-term customer relationships through strategic communication and issue resolution
• Track and report customer initiatives in Salesforce and monitor program utilization
• Coordinate with internal teams to deliver customer solutions according to agreed scope and timelines
• Partner with Account Managers to support renewals and identify upsell and cross-sell opportunities
• Participate in ongoing customer operational reviews
• Help retain and support at-risk customer accounts
• Travel to priority customer locations for relationship building, gap analyses, program usage reviews, and value-focused discussions, approximately 10% travel
• Complete additional projects and responsibilities as assigned

Customer Success Manager – Compliance

Financial Planning and Analysis

• Own end-to-end daily cash management operations and tracking processes
• Build, maintain, and update short- and long-term cash flow forecasting models
• Monitor bank accounts, track cash positioning, and perform daily treasury variance analysis
• Manage and track vendor contract lifecycles, including renewals and terminations
• Coordinate internal procurement approval workflows across departments
• Maintain the centralized vendor and contract database for renewal dates and commitments
• Extract, validate, and reconcile treasury and procurement data using NetSuite and other financial systems
• Use advanced Excel modeling to streamline cash reporting and procurement tracking sheets
• Drive process improvements and automation in cash tracking to minimize manual input and reduce data errors
• Partner with Accounting, Procurement, Legal, and business stakeholders on approvals and payment commitments

Financial Analyst – Treasury, Procurement

Product Manager

• Conduct regular discovery with existing and prospective clients
• Conduct opportunity assessments and set product strategy aligned with company vision and objectives
• Partner with engineering and design to deliver measurable outcomes through viable, valuable, feasible, and usable solutions
• Collaborate with engineering, product operations, design, analytics, and product marketing teams
• Evaluate and prioritize problems and solution options using RICE, MoSCoW, or WSJF
• Use market insights, customer needs, and data-driven insights to assess product impact
• Promote and implement Agile best practices across teams
• Utilize rapid prototyping through AI tooling to test solution hypotheses
• Coordinate product updates and releases
• Report roadmap initiative and commitment delivery status
• Own go-to-market strategy for new product features and releases
• Coordinate with Product Marketing, Sales, Customer Success, and Customer Support on training and enablement
• Represent the product team in client-facing meetings, presentations, and webinars
• Conduct daily client discovery to understand use cases, workflows, and opportunities
• Collaborate with Product Operations on documentation, product demo paths, and usage metrics

QA Engineer

Enterprise Transformation Manager

Customer Success Manager – Compliance

Financial Analyst – Treasury, Procurement

Senior Product Manager