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Sanford HealthCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in application support and project management within healthcare information systems, ensuring compliance with regulatory standards and effective communication across departments. Proficient in utilizing data for decision-making and outcome evaluation while providing exceptional customer service.
Highest-signal resume keywords
Application SupportProject ManagementHealthcare Information SystemsData AnalysisITIL Knowledge
About the role
Key responsibilities & impact- Gather, analyze, design, develop, modify, test, implement, evaluate, and maintain information technologies that collect data to support business needs
- Utilize data to support decision-making and identify outcomes
- Develop plans for achieving identified outcomes
- Assist with and document testing, training, activation, and implementation of plans
- Measure and evaluate outcomes
- Lead and communicate project progress and outcomes to appropriate health system departments and personnel
- Provide high-level customer service while promoting and participating in a team approach
- Collaborate with Business Analysts and Project Managers to ensure business requirements are met
- Act as a liaison to assigned leaders, departments, and providers to facilitate optimal use of applications
- Hold team members accountable for configuration standards
- Delegate project tasks and project lifecycle support to team members
- Mentor team members
Requirements
What you’ll need- Bachelor's degree required
- Area of focus in information technology, healthcare, business, or related field preferred
- Four years of relevant experience in application support, hardware or interface preferred
- If applicable, Information Technology (IT) certification must be obtained within six months of date of hire and within three attempts of certification testing
- Excellent time management and prioritization skills
- Excellent interpersonal and customer service skills
- Strong presentation techniques
- Project management, prioritization, communication, and problem-solving skills
- Skillful at managing change
- Experience with Microsoft Office software
- Knowledge of current clinical or business practice, regulatory healthcare requirements, and healthcare information systems
- Knowledge of Service Level Agreements and compliance with standards
- Basic knowledge and support of Information Technology Infrastructure Library (ITIL) philosophies when necessary
- Knowledge of applicable state and federal laws, rules, and regulations
Benefits
Comp & perks- 40 scheduled hours per week
- Day shift schedule
- Equal employment opportunity protections
- Disability accommodation support for the application process
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisProject ManagementApplication SupportOutcome EvaluationChange Management
Soft Skills
Interpersonal SkillsCustomer ServiceTime ManagementPresentation TechniquesProblem-Solving
Tools & Technologies
Microsoft Office
Certifications & Qualifications
Information Technology Certification
Industry Keywords
HealthcareRegulatory RequirementsService Level AgreementsClinical PracticeFederal Laws