Sedona Digital

Architect

• Support and administer Microsoft 365 services including Teams, SharePoint Online, OneDrive, Exchange Online, and Azure Active Directory
• Assist in designing, implementing, and maintaining modern workplace solutions aligned with customer business requirements
• Configure and manage user accounts, permissions, licensing, and identity services within Microsoft 365 and Azure AD
• Troubleshoot and resolve issues related to collaboration platforms, productivity tools, device management, and cloud services
• Support onboarding and offboarding, including account provisioning, access management, and device setup
• Implement and maintain Microsoft Intune, Conditional Access policies, and endpoint management solutions
• Monitor the health, performance, and security of Microsoft 365 environments and proactively address issues
• Support deployment, configuration, and adoption of Power Platform solutions including Power Apps, Power Automate, and Power BI
• Ensure compliance with security standards, data protection requirements, and organizational policies
• Maintain technical documentation, system configurations, operational procedures, and knowledge base articles
• Collaborate with customers, vendors, and internal teams to deliver solutions and continuous service improvements
• Run workshops and lead knowledge transfer for clients
• Participate in incident management, problem resolution, and service request fulfilment while meeting agreed service levels
• Contribute to modern workplace best practices, governance, and user adoption initiatives
• Mentor junior engineers, serve as an escalation point, and act as a technical lead on M365 topics

Modern Workplace Architect, Microsoft 365

Business Intelligence Analyst

• Actively participate in month-end and year-end close activities, including journal postings, accruals, prepayments, reconciliations, and financial analysis.
• Contribute to the preparation of management reporting and analysis, ensuring accuracy, completeness, and compliance with applicable accounting standards and company policies.
• Prepare ad hoc financial and operational analyses to support management decision-making.
• Analyse financial performance and trends, providing meaningful insights and conclusions.
• Perform balance sheet reconciliations, and investigate and resolve outstanding items.
• Support budgeting, forecasting, and variance analysis activities.
• Assist with group consolidation activities and group-level reporting.
• Support the implementation, enhancement, and optimisation of ERP and finance systems, including system testing, process design, and continuous improvement initiatives.
• Assist in the development and maintenance of reporting solutions and dashboards using tools such as Power BI and Microsoft Dynamics 365 Business Central.
• Develop, maintain, and continuously improve finance processes, internal controls, and Standard Operating Procedures (SOPs).
• Carry out operational accounting activities and contribute to process automation and efficiency improvements.
• Collaborate with stakeholders across the business to provide financial analysis and support informed decision-making.

Senior Accountant, Reporting Analyst

Business Operations

• Own the operational performance framework across projects, time-and-materials engagements, delivery pods, managed services, run services, and other client delivery models
• Produce weekly and monthly reporting on revenue, gross margin, profitability, utilisation, capacity, delivery milestones, forecast accuracy, backlog, risks, and corrective actions
• Partner with Finance and delivery leaders to analyse P&L performance, investigate variances, improve data quality, and address commercial issues
• Chair and improve operational governance reviews, ensuring decisions have clear owners, deadlines, and follow-through
• Maintain portfolio visibility of delivery health, scope, milestones, resource demand, dependencies, risks, issues, client commitments, and financial performance
• Identify underperforming engagements and coordinate recovery actions
• Establish and manage contract-renewal and extension processes
• Support customer health through opportunity governance, CRM discipline, sales-to-delivery handovers, and activity tracking
• Track practice improvements, Microsoft partnership designations, certifications, skills coverage, and strategic capability measures
• Translate leadership priorities into operational plans, dashboards, routines, and improvement backlogs
• Lead internal business and service-improvement initiatives through implementation, adoption, measurement, and handover
• Improve delivery and operations processes through controls, SOPs, workflows, data ownership, and escalation routes
• Oversee operational data quality and system usage across Dynamics 365 Business Central, CRM, project-management, ITSM, and reporting platforms
• Manage, coach, and prioritise the Business Operations Analyst’s work
• Build relationships with senior leaders and cross-functional stakeholders, constructively challenging performance or governance gaps
• Promote operational discipline, accountability, evidence-based decision-making, and continuous improvement

Modern Workplace Architect, Microsoft 365

Senior Accountant, Reporting Analyst

Business Operations Manager