Sharecare

Medical Records Specialist

• Process release of information requests in a timely and efficient manner
• Retrieve and return patients’ medical charts
• Scan medical records accurately and transmit them daily according to requests and established standards
• Date stamp requests and highlight pertinent data
• Validate requests and authorizations for release of medical information
• Perform quality checks for accuracy, confidentiality, and proper invoicing
• Maintain equipment in excellent operating condition
• Provide attentive, respectful, and proactive customer service
• Receive incoming requests through mail, telephone, and fax as needed
• Maintain a professional appearance and a clean, orderly work area
• Maintain knowledge of state laws and fee structures
• Support additional facilities and backlog work as assigned
• Follow client/site policies, HIPAA, state/federal, and labor regulations
• Maintain confidentiality, security, and ethical standards while releasing medical records

• Process all release of information requests in a timely and efficient manner
• Retrieve and return patients' medical charts
• Scan medical records accurately and transmit them daily according to requests and established standards
• Date stamp requests and highlight pertinent data
• Validate requests and authorizations for release of medical information
• Perform quality checks for accuracy, confidentiality, and proper invoicing
• Maintain equipment in excellent operating condition
• Provide attentive, respectful customer service and address client concerns
• Receive incoming requests via mail, telephone, and fax as needed
• Maintain a neat, clean, and professional appearance and orderly work area
• Maintain knowledge of state laws and fee structures
• Support additional facilities and backlogs as assigned
• Follow client/site policies, HIPAA, state/federal regulations, and labor regulations
• Maintain confidentiality, security, and ethical standards when handling medical information