Softplan

Full-stack Engineer

• Lead, support, and track the growth of software engineers at different levels through 1:1s, ongoing feedback, and Individual Development Plans (IDPs)
• Lead performance review cycles, promotions, and career development plans
• Participate in recruiting, selection, and onboarding processes, building high-performing teams
• Foster a culture of collaboration, autonomy, psychological safety, and continuous learning
• Ensure the planning, tracking, and delivery of team initiatives, aligning priorities with Product and the business
• Manage capacity, risks, dependencies, and deadlines, maintaining clear communication with stakeholders
• Track delivery metrics such as DORA metrics, lead time, and throughput, and propose improvements
• Ensure that deliveries generate real value for the business and customers
• Implement and promote modern development practices, including code review, automated testing, CI/CD, observability, DevOps, and trunk-based development
• Support architecture and system design decisions, as well as technical debt management
• Ensure standards for system quality, security, scalability, and reliability
• Participate in technical discussions, incident response, and blameless post-mortems, promoting continuous learning
• Identify and remove day-to-day friction for teams, including issues related to tools, pipelines, environments, and processes
• Promote automation, standardization, and internal platforms that increase productivity
• Gather team feedback and turn it into improvement initiatives
• Partner with Product, Design, Data, Security, and other departments
• Translate company strategy into clear objectives and goals for engineering teams
• Support the definition of OKRs and the technical roadmap
• Serve as a bridge between senior leadership and engineering teams

Software Engineering Coordinator

• Calculate and monitor federal and municipal taxes
• Review, record, and verify issued and received invoices
• Ensure accurate tax classification and compliance with applicable legislation
• Prepare and file ancillary tax obligations
• Perform tax reconciliations and month-end closing activities for the department
• Organize documentation, controls, reports, and supporting evidence for internal and external audits
• Support tax process improvement and automation projects
• Assist with initiatives related to Tax Reform and system parameterization
• Demonstrate a digital mindset, curiosity about new technologies, and interest in Artificial Intelligence applications

Junior Tax Analyst

Threat Intelligence Specialist

• Monitor competitors, including positioning, pricing, launches, and institutional activities
• Produce regular battlecard, competitive analysis, and trend reports across Softplan’s operating territories
• Track macroeconomic and regulatory indicators that impact the market, including public tenders, public policies, and developments in the government technology market
• Develop market research questions for the Product team, translating business hypotheses into objective, testable research questions
• Support Product teams in roadmap development and discovery through market evidence, benchmarks, and opportunity analysis
• Participate in Product rituals, such as discovery and prioritization, representing the market and competitive perspective
• Lead qualitative research in partnership with the Customer Success (CS) team, defining interview guides, hypotheses, and analysis criteria
• Consolidate learnings from CS into market insights, identifying patterns related to churn, expansion, objections, and perceived value
• Establish a recurring customer listening process to inform Marketing, Product, and Sales
• Establish a recurring listening process with the Marketing, Product, and Sales teams and incorporate the information into strategic reports
• Translate quantitative and qualitative data into narratives and recommendations for leadership
• Support the development of positioning, key messages, and sales arguments based on market evidence
• Contribute market data to executive presentations

Software Engineering Coordinator

Junior Tax Analyst

Market Intelligence Analyst