Sogelink

General

• Support clients with the implementation and adoption of Sogelink’s software solutions
• Configure solutions according to each client’s needs and specific requirements
• Model and integrate the documents, forms, workflows, and templates required for deployment
• Perform simple functional and technical adjustments using SQL, HTML, CSS, and JSON
• Ensure the quality of configurations before production release
• Serve as the client’s operational point of contact throughout deployment
• Gather, analyze, and formalize functional requirements
• Support the collection of prerequisites and train users
• Support user acceptance testing, analyze feedback, and adjust configurations
• Monitor and track actions in project management tools
• Communicate project progress and areas requiring attention
• Participate in progress meetings and coordinate the teams involved
• Ensure deadlines are met and deliverables meet quality standards
• Relay enhancement requests and client feedback to Product teams
• Contribute to the continuous improvement of deployment processes, tools, and methods
• Contribute to documentation and the sharing of best practices
• Recommend improvements to the customer experience and operational efficiency

Delivery Coordinator

Business Development Rep

• Contribute to the development and deployment of Engineering solutions for strategic clients in the construction, infrastructure and land development sectors
• Promote and sell Engineering solutions to the regional management teams, branches and local entities of strategic accounts
• Identify customer needs and understand their technical, organisational and operational challenges
• Grow revenue through new business acquisition, upselling, cross-selling and migration
• Identify new growth opportunities within customer organisations
• Support customers with their transformation and technology adoption projects
• Build strong relationships with business and technical stakeholders across the customer portfolio
• Understand the practices, processes and challenges of design offices, technical departments and operational teams
• Advise customers on the selection and deployment of appropriate solutions
• Contribute to user adoption and value creation around the solutions sold
• Translate the strategy defined with the Key Account Managers into operational action plans
• Enrich account plans with information gathered from the field
• Participate in account reviews and track sales opportunities
• Collaborate with Product, Delivery, Customer Success and Support teams to ensure customer satisfaction

Business Developer, Key Accounts

Software Engineer

• Work within the Delivery team on projects involving the deployment of software solutions
• Adapt and configure applications to meet specific customer requirements
• Perform advanced application configuration
• Configure business rules, workflows, processes, and interfaces
• Primarily develop automation scripts for processes and workflows in Groovy
• Ensure the consistency and quality of configurations
• Design and develop custom adaptations, primarily in Java
• Produce robust, maintainable, and well-documented code
• Perform unit testing and contribute to the quality of deliverables
• Analyze the functional and technical requirements of projects
• Participate in testing and acceptance phases and support subsequent adjustments
• Fix identified defects
• Provide technical support through to production deployment
• Collaborate with Delivery, Product, and functional consulting teams
• Document developments and promote their reuse
• Share knowledge and contribute to the continuous improvement of deployment tools, methods, and processes

Delivery Coordinator

Business Developer, Key Accounts

Project Developer