SpecterOps

System Administrator

• Design, deploy, administer, and optimize enterprise IT infrastructure across cloud and hybrid environments
• Manage and maintain servers, networking, storage, and SaaS platforms; monitor performance and availability
• Perform patching, backup verification, health checks, and Azure/AWS cloud infrastructure tasks
• Administer Entra ID groups, roles, service principals, Conditional Access, MFA, password reset, and identity lifecycle automation
• Manage Intune compliance policies, configuration profiles, app deployments, Windows Autopilot, macOS enrollment, and mobile device management
• Administer Exchange Online, SharePoint, OneDrive, Teams, SaaS access policies, and Microsoft 365 licensing
• Implement and administer AI solutions, including platform deployment, MCP server connections, and enterprise integrations
• Administer endpoint security tools, support vulnerability remediation, and collect audit evidence for ISO 27001 and SOC 2
• Resolve complex Tier 2/3 infrastructure escalations and develop escalation playbooks and operational runbooks
• Mentor Associate Systems Administrators and contribute to SLA/OLA monitoring
• Participate in CAB processes, maintain the ITAM database, and contribute to problem management investigations
• Write PowerShell or Python scripts, automate onboarding/offboarding, and build Power Automate flows
• Respond to infrastructure and service incidents, conduct root cause analysis, prepare post-incident reports, and support on-call coverage
• Maintain SOPs, runbooks, and IT asset/configuration documentation
• Execute quarterly IT operational plans and team OKRs and contribute to cross-functional projects
• Report directly to the Director of Information Technology

IT Systems Administrator

Marketing

• Lead multi-region, high-impact programs, including flagship conferences, executive experiences, roadshows, webinars, partner-led activities, and targeted account-based events
• Own the territory-level field marketing strategy for Americas West, translating business direction and Sales priorities into a clear programs plan, milestones, and measures of success
• Independently prioritize tasks and projects, surface trade-offs early, and recommend sequencing or resource changes when priorities compete
• Partner with Sales, SDRs, ABM, and Demand Generation to scale targeted programs that maximize engagement, accelerate opportunity progression, and build qualified pipeline
• Own moderately complex programs end to end by breaking ambiguous goals into practical workstreams, clarifying requirements, identifying dependencies, and delivering solutions with limited guidance
• Develop program narratives and present plans, recommendations, and results in written, one-to-one, and group settings
• Manage program budgets and vendor performance across the territory
• Build territory-level forecasts, assess expected pipeline contribution, and adjust investment and program mix using performance signals
• Create dashboards and regular reporting communicating performance, ROI, funnel influence, and ABM results
• Optimize field marketing and ABM workflows, strengthen Sales cross-region execution, and establish repeatable team practices
• Lead cross-functional initiatives with clear ownership, timely decisions, aligned follow-up, and effective hand-offs
• Mentor junior team members and program managers

Field Marketing Manager

Accounts Receivable

• Manage customer account setup and billing-data maintenance, including validating billing contacts, tax details, payment instructions, coding, and related documentation
• Prepare and distribute customer invoices from approved contracts, orders, billing schedules, and other source documentation
• Apply customer payments accurately and promptly; research unapplied cash and resolve discrepancies with internal and external stakeholders
• Monitor accounts receivable aging, follow up on outstanding balances, and document collection activity and customer commitments
• Respond to customer billing questions and coordinate issue resolution with Sales, Legal, RevOps, and other internal teams
• Support revenue recognition and month-end close by maintaining revenue schedules and reconciling AR activity to the general ledger, bank activity, and supporting schedules
• Prepare journal entry support and escalate exceptions as needed
• Maintain organized, audit-ready reports, schedules, and supporting records; support audits and compliance reviews by gathering requested documentation
• Support improvements to billing, collections, cash application, and reconciliation processes while maintaining approval and documentation controls

IT Systems Administrator

Field Marketing Manager

Accounts Receivable Associate