Stago

Project Manager

• Own end-to-end project management of customer implementations from commercial handoff through go-live and transition to ongoing support
• Develop and maintain comprehensive implementation plans covering milestones, timelines, dependencies, responsibilities, commitments, resources, and go-live dates
• Establish implementation governance structures and meeting cadences
• Serve as the primary project management point of contact for customers
• Lead kickoff meetings, recurring project meetings, readiness reviews, go-live preparations, and post-implementation reviews
• Manage multiple concurrent, complex, multi-site, IDN, reference laboratory, and enterprise implementations
• Coordinate Sales, Clinical Applications, Field Service, Digital Solutions/IT, Supply Chain, Customer Service, Marketing, Finance, and other functional teams
• Define workstream roles, responsibilities, deliverables, and deadlines; facilitate communication and decision-making
• Monitor customer readiness, including site preparation, laboratory workflow, facilities, IT/network connectivity, staffing, training, and validation
• Coordinate instrument delivery, installation, connectivity, validation, training, go-live support, and go/no-go discussions
• Identify and manage risks, issues, assumptions, dependencies, mitigation plans, escalations, and structured problem solving
• Maintain installation and go-live forecasts; track cycle time, milestone adherence, forecast accuracy, on-time go-live performance, delays, and KPIs
• Provide implementation demand visibility for resource-capacity planning
• Maintain proactive customer communication and coordinate project closeout, lessons learned, and transition to operational support
• Develop and improve implementation tools, templates, readiness assessments, communication plans, risk-management tools, SOPs, and closeout processes
• Lead or contribute to special projects and complete required reports and records

Explore Implementation Project Manager at Stago. Review requirements and application details.

Implementation Project Manager

• Own end-to-end project management of customer implementations from commercial handoff through successful go-live and transition to ongoing support
• Develop and maintain comprehensive implementation plans covering milestones, timelines, dependencies, responsibilities, customer commitments, resources, and go-live dates
• Serve as the primary project management point of contact for customers
• Lead kickoff meetings, recurring project meetings, readiness reviews, and post-implementation reviews
• Manage multiple concurrent customer implementations, including complex multi-site, IDN, reference laboratory, and enterprise implementations
• Coordinate Sales, Clinical Applications, Field Service, Digital Solutions/IT, Supply Chain, Customer Service, Marketing, Finance, and other functional teams
• Establish roles, responsibilities, deliverables, and deadlines across implementation workstreams
• Coordinate customer readiness requirements, instrument delivery, installation, connectivity, validation, training, and go-live activities
• Manage go-live readiness criteria, readiness reviews, go/no-go discussions, and cross-functional support plans
• Identify, document, mitigate, and escalate project risks, issues, assumptions, and dependencies
• Maintain implementation forecasts and report performance metrics including cycle time, milestone adherence, forecast accuracy, on-time go-live performance, delays, and KPIs
• Support resource-capacity planning and identify process improvements
• Maintain proactive customer communication and coordinate project closeout and transition to routine operational support
• Develop and improve implementation tools, templates, project plans, readiness assessments, communication plans, risk-management tools, and closeout processes
• Capture lessons learned and translate them into scalable process, SOP, tool, and training improvements
• Lead or contribute to special projects and complete required reports and records