State of North Carolina

Strategy

• Develop and maintain a comprehensive web strategy for the Division of State History Museums
• Establish a clear vision for the Division’s statewide digital presence
• Ensure web strategy supports institutional priorities, audience development goals, museum missions, and communications strategies
• Establish web governance standards, policies, workflows, and best practices across the Division
• Provide strategic direction for Division websites and digital experiences, including the North Carolina Museum of History and regional museum websites
• Establish standards for information architecture, navigation, content organization, page structures, and user experience
• Develop and coordinate Division-wide SEO strategies to improve content discoverability
• Coordinate cross-divisional web initiatives and provide guidance to museum and program staff responsible for website content
• Collaborate with communications, marketing, editorial, design, museum leadership, and Division staff
• Occasionally visit museums throughout North Carolina and support statewide digital initiatives

Digital Strategy Manager

Salesforce Developer

• Assist the Salesforce Team with programming, design, system administration, platform development, and related duties
• Use Salesforce objects, workflows, Apex, validation rules, and similar technologies on a Salesforce cloud platform
• Improve Division operations and efficiencies through Information Technology and Salesforce
• Complete routine procedures including sprints, scrums, and time reporting according to set schedules
• Investigate Division operations, workflows, staffing, and business processes