SteerBridge

Product Designer

• Create high-fidelity, interactive prototypes in Figma, translating wireframes, user flows, research findings, and requirements into polished, developer-ready interfaces
• Design workflows for claims intake, evidence review, medical evaluation, and administrative oversight
• Partner with UX researchers and claims and medical evaluation subject-matter experts to understand user needs and translate validated workflows into product designs
• Support interaction design and information architecture decisions for complex, evidence-rich applications
• Maintain and extend the team’s design system using established components, tokens, and patterns, and propose new patterns when needed
• Execute assigned work under the direction of the senior product designer and track progress through Jira
• Manage concurrent design tasks, estimate effort, and prioritize work across sprints
• Document handoff specifications, including interaction details, expected behaviors, states, and edge cases
• Perform design QA on implemented features against Figma specifications and intended behavior
• Collaborate with engineers, product stakeholders, researchers, and subject-matter experts to ensure designs are feasible, consistent, accessible, and aligned with user needs
• Participate in design reviews and critique sessions, communicate design rationale, and incorporate feedback
• Refine designs based on usability testing, technical constraints, stakeholder feedback, and evolving operational requirements
• Visualize concepts early for product and engineering evaluation before development
• Communicate progress and proactively escalate blockers
• Support continued development of AICES, the Artificial Intelligence Claims Evaluation System, for complex disability claims and medical evaluation workflows

DevOps Engineer

• Own the security infrastructure and automation behind a mission-critical VA Disability Claims platform supporting Veterans and federal customers in AWS GovCloud.
• Own end-to-end security log pipelines from AWS and SaaS sources into Microsoft Sentinel.
• Onboard new log sources and validate data delivery, parsing, and completeness.
• Monitor pipeline health and ingestion gaps and resolve failures.
• Manage log retention, centralization, and immutability in line with federal logging requirements.
• Own GitLab CI/CD pipelines that plan and apply Terraform and Terragrunt across AWS GovCloud accounts and organizations.
• Build security gates into pipelines, including IaC scanning, secrets detection, container image scanning, dependency, and SBOM checks.
• Harden pipelines through least-privilege deployment roles, protected branches, approval rules, and state and secrets handling.
• Standardize container build and release practices for ECS and Fargate workloads.
• Maintain security baselines across accounts, including IAM Identity Center permission sets, least-privilege roles, encryption, and network segmentation.
• Support zero-trust access and inline inspection configuration and change management.
• Document infrastructure controls and maintain runbooks supporting NIST 800-53, RMF, and ATO activities.
• Collaborate with security, cloud engineering, architecture, application development, and program leadership teams.

DevSecOps

User Researcher

• Plan and conduct qualitative and quantitative research, including interviews, contextual inquiry, surveys, and workflow analysis
• Study claims and medical evaluation workflows through approved access to users and representative materials
• Conduct usability testing on prototypes and production workflows
• Synthesize findings into prioritized insights and recommendations for product decisions
• Develop personas, journey maps, task flows, and workflow models
• Translate research findings into prototype concepts for claims and medical evaluation workflows
• Create wireframes, interaction models, and low- to mid-fidelity prototypes in Figma
• Collaborate with product designers to refine and test concepts
• Support interaction design, information architecture, and accessibility decisions
• Work with engineers, data teams, product owners, and subject-matter experts
• Participate in backlog refinement and design reviews
• Support design-to-development handoffs with research and workflow documentation
• Conduct domain research on disability claims, medical evaluation processes, and federal service workflows
• Analyze comparable case management and evidence review tools

UX Researcher – MDC/AICES

Compliance

• Provide operational leadership and day-to-day administration of SteerBridge's Compliance Management System (CMS)
• Oversee compliance monitoring, transaction monitoring, complaint management, regulatory change management, policy administration, financial crimes compliance, and issuing bank reporting
• Serve as the primary operational liaison with the issuing bank, regulators, auditors, and critical third-party service providers
• Ensure delegated compliance responsibilities are executed in accordance with applicable laws, contractual obligations, and internal governance standards
• Partner with business leaders, operations, product, information security, legal counsel, and third-party service providers
• Integrate compliance into daily business operations while supporting responsible growth and innovation
• Provide regulatory guidance, compliance oversight, and continuous improvement across the organization

Director of Compliance

Electrical Engineer

• Serve as a Subject Matter Expert providing professional electrical engineering and technical consulting support to the Department of Veterans Affairs, CFM, and VHA
• Support VA design, construction, maintenance, facilities, and programmatic initiatives across multiple projects
• Review electrical engineering design packages, drawings, specifications, calculations, studies, and technical submissions
• Evaluate compliance with the NEC, NFPA standards, VA Design Guides, VA criteria, and federal healthcare facility requirements
• Review electrical power distribution, emergency power, UPS, generators, lighting, grounding and bonding, life-safety, telecommunications, signal, and security systems
• Perform or review load studies, short-circuit analyses, arc-flash assessments, equipment sizing, capacity evaluations, and infrastructure condition assessments
• Analyze deficiencies and risks and develop corrective-action, upgrade, replacement, and mitigation recommendations
• Review designs for constructability, technical accuracy, completeness, coordination, and code compliance
• Review RFIs, submittals, shop drawings, contractor proposals, modifications, technical studies, and calculations
• Provide technical support throughout design development, construction, commissioning, acceptance, and closeout
• Conduct site visits, field investigations, inspections, system assessments, and evaluations at VA facilities
• Document field conditions and deficiencies and prepare written technical findings and recommendations
• Participate in project meetings, design reviews, construction coordination, issue-resolution discussions, Value Management studies, and Post-Occupancy Evaluations
• Coordinate with CFM, VHA, architects, engineers, contractors, consultants, and other stakeholders
• Prepare technical memoranda, engineering evaluations, studies, analyses, reports, recommendations, and decision-support documentation
• Support VA standards, specifications, deviation requests, infrastructure prioritization, and project issue tracking

Data Scientist

• Extract medical and claims-relevant data using NLP and tune models with VA datasets
• Build and maintain NLP pipelines supporting automation and analytics in claims adjudication
• Collaborate with VA stakeholders to define data science requirements and deliver solutions
• Ensure quality control, model accuracy, and performance through testing and iteration
• Document data processing workflows, model design, and tuning procedures
• Contribute to integration of NLP models within VA systems and infrastructure

NLP Data Scientist

Data Engineer

• Design, build, and maintain internal tools, APIs, and shared libraries/frameworks that expose and consume data from the Modern Disability Claims data pipeline
• Set and enforce software engineering standards, including design patterns, clean architecture, and refactoring practices, across the data platform's surrounding tooling
• Establish and champion automated testing discipline using pytest across the data engineering team
• Partner with Data Engineers to identify pipeline components needing stronger software engineering practices and lead improvement efforts
• Package and distribute Python libraries and services with clear versioning, dependency management, and documentation
• Lead code reviews for platform tooling and relevant pipeline code
• Mentor engineers on software design, testing, and refactoring practices
• Debug and resolve complex software defects in internal tools and services supporting the data pipeline
• Document APIs, libraries, and internal tools for other engineering teams
• Contribute to sprint/team planning and provide status updates on assigned work

Senior Software Engineer, Data

• Support the Modern Disability Claims program
• Write clean, well-documented code for data pipeline development and maintenance
• Assist with exploratory data preparation and cleansing of claims and healthcare data sources
• Support senior engineers in identifying and fixing bugs in existing ETL/ELT pipelines
• Learn and apply debugging and troubleshooting processes for data pipeline issues
• Perform basic data quality checks under senior team guidance
• Document data workflows and processes
• Participate in code reviews
• Learn the team's domain, codebase, schemas, and MDC data systems

Junior Data Engineer

• Align data solutions to business requirements by planning and managing data infrastructure and strategy for the Modern Disability Claims AI/ML program.
• Perform data engineering tasks within existing systems of record and multiple databases.
• Enhance and optimize data entry, management, and extraction for use within SteerBridge’s proprietary system.
• Perform data quality checks and analysis.
• Present data and document data management processes.
• Design and implement scalable, maintainable data models for analytics, reporting, and ML workflows.
• Build and orchestrate fault-tolerant, high-throughput batch and real-time data pipelines.
• Implement pipeline automation, observability, monitoring, retries, and failure recovery.
• Build and manage cloud-native data lakes, warehouses, and mesh solutions.
• Migrate legacy ETL workflows and data systems to cloud-native architectures.
• Build and maintain large-scale data platforms for structured and unstructured data.
• Optimize queries, schemas, databases, distributed systems, pipeline efficiency, and resource utilization.
• Implement data governance, lineage, access control, privacy, compliance, and security policies.
• Collaborate with data scientists on feature engineering, data preparation, model deployment, and ML-ready infrastructure.
• Mentor junior engineers and lead cross-functional data initiatives.
• Promote data engineering and governance best practices.
• Conduct technical reviews and enforce design and scalability standards.

Senior Data Engineer

Solutions Engineer

• Design secure, scalable AWS GovCloud architectures for aviation analytics and operational workloads
• Produce architecture diagrams, design documents, and technical decision records
• Define standards for networking, identity, compute, storage, and data services
• Apply AWS Well-Architected principles across reliability, security, performance efficiency, and cost
• Evaluate trade-offs and make technology selections aligned with mission and compliance needs
• Embed least-privilege IAM, encryption, segmentation, and hardened baselines into every design
• Partner with security architects to align solutions with DoD and DISA frameworks and authorization requirements
• Design for auditability, logging, and continuous monitoring
• Set standards for infrastructure as code and CI/CD pipelines
• Guide and review engineering implementation to ensure fidelity to the design
• Prototype and validate new patterns and services before broad adoption
• Lead architecture and design reviews
• Translate mission and product requirements into technical roadmaps
• Partner with data teams to align platform architecture with Medallion data patterns
• Advise stakeholders and subject matter experts on cloud strategy, modernization, and risk